Willie was working on a new performance appraisal process. Unfortunately, he decided to measure telephone communication skills f
or all of his customer service representatives, but none of his customer service representatives use the telephone. They all communicate with customers online, using a chat function. In performance measurement, this indicates a________________-
1. Those that focus on results , i.e output(financial performance, competitiveness)
2. Those that focus on the what determines the results, i.e inputs such as customers relation, advertisement, quality , flexibility.
3. Employee Performance Measurement
Performance Measurement is used in business to determine the growth of a business or determine the indicators for a successful business delivery . What willie has done is to measure the performance of his employee on customer relations.
Willie was working on a new performance appraisal process. Unfortunately, he decided to measure telephone communication skills for all of his customer service representatives, but none of his customer service representatives use the telephone. They all communicate with customers online, using a chat function. In performance measurement, this indicates a <u>Chat satisfaction ratio.</u>
Explanation:
As, each company or firm is comprised of different departments, and each department is held responsible for the specific set of objectives that are set by the company itself for its better growth inside the market and for that reason the company wants to build a much strong and effective medium of communication with its clients and customers for improving all the departments that concerns the profit and growth of the company.
Coastal Plain based on its location near the Atlantic Ocean means access to a variety of humus and rainfall which helps to provide plants with this basic necessity thereby boosting Agricultural productivity.
The Coastal plains can also be used as a farming site and is also important as a port site in the movement of goods through the waterways which boosts the economy of the region.
Ancient Greeks believed gods and goddesses controlled nature and guided their lives. They built monuments, buildings, and statues to honor them. Stories of the gods and goddesses and their adventures were told in myths. ... The gods and goddesses married humans, had children, fought wars, and argued with each other.
Human beings need norms to guide and direct their behavior, to provide order and predictability in social relationships and to make sense of and understanding of each other's actions. These are some of the reasons why most people, most of the time, conform to social norms.
<span>It is the plasma cells that act against a particular
foreign substance are released. These are the white blood cells that secrete
large volumes of antibodies. Plasma cells are transported by the blood plasma
and the lymphatic system. Cells are originated in the bone marrow. These are
large lymphocytes with a considerable nucleus-to-cytoplasm ratio and a
characteristic appearance on light microscopy.</span>
