1answer.
Ask question
Login Signup
Ask question
All categories
  • English
  • Mathematics
  • Social Studies
  • Business
  • History
  • Health
  • Geography
  • Biology
  • Physics
  • Chemistry
  • Computers and Technology
  • Arts
  • World Languages
  • Spanish
  • French
  • German
  • Advanced Placement (AP)
  • SAT
  • Medicine
  • Law
  • Engineering
ipn [44]
3 years ago
11

Willie was working on a new performance appraisal process. Unfortunately, he decided to measure telephone communication skills f

or all of his customer service representatives, but none of his customer service representatives use the telephone. They all communicate with customers online, using a chat function. In performance measurement, this indicates a________________-
Social Studies
2 answers:
worty [1.4K]3 years ago
4 0

Answer:

Employee Performance

Explanation:

There are three kinds of performance measurement

1. Those that focus on results , i.e output(financial performance, competitiveness)

2. Those that focus on the what determines the results, i.e inputs such as customers relation, advertisement, quality , flexibility.

3. Employee Performance Measurement

Performance Measurement is used in business to determine the growth of a business or determine the indicators for a successful business delivery . What willie has done is to measure the performance of his employee on customer relations.

Kaylis [27]3 years ago
4 0

Answer:

Willie was working on a new performance appraisal process. Unfortunately, he decided to measure telephone communication skills for all of his customer service representatives, but none of his customer service representatives use the telephone. They all communicate with customers online, using a chat function. In performance measurement, this indicates a <u>Chat satisfaction ratio.</u>

Explanation:

  • As, each company or firm is comprised of different departments, and each department is held responsible for the specific set of objectives that are set by the company itself for its better growth inside the market and for that reason the company wants to build a much strong and effective medium of communication with its clients and customers for improving all the departments that concerns the profit and growth of the company.

You might be interested in
A fertilized ovum contains the ________ code that will direct the unique development of the newly-formed person’s life.
Artist 52 [7]

Answer:

genetic                            

Explanation:    

An ovum is a female matured reproductive cell which after the fertilization by a male sperm or cell will give produce an embryo inside the female. The fertilized egg or ovum contains certain genetic code which forms the basis of development of a newly formed life. A genetic code is important as it contains the basic building blocks of any individuals.

Hence the answer is -- genetic.

5 0
3 years ago
Natalie left Bosnia in 1993. At the time, the country was at war and she faced
weqwewe [10]
A: refugee. refugees are people fleeing a country
4 0
3 years ago
The __________ fallacy is the mistaken belief that our own experience and values are generally held by others; while the _______
RoseWind [281]

Answer:

egocentric fallacy

Explanation:

Any fallacy is always a reasoning that leads to an erroneous conclusion, for thinking that others will act based on our same set of values or premises- This tendency to rely heavily on our perspective or deem our opinion as superior to others will often turn into a source of bias.

<em>Since people can have different values and culture, we need to accept that our thinking has always some form of bias.</em>

The ethnocentric fallacy is a common habit held when we think in terms of our background, which is not necessarily held by others, as view or  tendency to explain the behaviour our attitude, thinking that the rest of the people will mistakenly held our same cultural values.

We tend to compare to other races and consider our assumptions and expectations as superior to the rest of the cultures.

<em>We must recognize that this is another form of bias and that has negative consequences on the long term- </em>

3 0
3 years ago
Why did written language take so long to developed
Rina8888 [55]
Because many other people spoke different languages then others which was hard.
5 0
3 years ago
The dance, la ____ would be associated with the words and phrases: un baile famoso de colombia.
irakobra [83]
The dance, la cumbia would be associated with these words and phrases. 
8 0
3 years ago
Read 2 more answers
Other questions:
  • Why does Liechtenstein’sFlag look the way it does I have to write a whole paragraph on it
    15·1 answer
  • Which is NOT true of Aquinas?
    13·1 answer
  • Compare and contrast how power is shared and limited in presidential and parliamentary systems.
    12·1 answer
  • Maslow believed that a person was more likely to be happy and successful if basic needs were met. please select the best answer
    15·2 answers
  • An element of socialism often seen in democratic societies is ____________.
    15·1 answer
  • Describe and explain three types of economic systems.
    5·1 answer
  • Renaissance and Reformation Quiz<br><br> please help
    13·1 answer
  • Identify TWO Economic Benefits in your own words.
    12·1 answer
  • How was it built and who built it
    8·2 answers
  • Please help me !!!!! i need this
    5·1 answer
Add answer
Login
Not registered? Fast signup
Signup
Login Signup
Ask question!