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ipn [44]
3 years ago
11

Willie was working on a new performance appraisal process. Unfortunately, he decided to measure telephone communication skills f

or all of his customer service representatives, but none of his customer service representatives use the telephone. They all communicate with customers online, using a chat function. In performance measurement, this indicates a________________-
Social Studies
2 answers:
worty [1.4K]3 years ago
4 0

Answer:

Employee Performance

Explanation:

There are three kinds of performance measurement

1. Those that focus on results , i.e output(financial performance, competitiveness)

2. Those that focus on the what determines the results, i.e inputs such as customers relation, advertisement, quality , flexibility.

3. Employee Performance Measurement

Performance Measurement is used in business to determine the growth of a business or determine the indicators for a successful business delivery . What willie has done is to measure the performance of his employee on customer relations.

Kaylis [27]3 years ago
4 0

Answer:

Willie was working on a new performance appraisal process. Unfortunately, he decided to measure telephone communication skills for all of his customer service representatives, but none of his customer service representatives use the telephone. They all communicate with customers online, using a chat function. In performance measurement, this indicates a <u>Chat satisfaction ratio.</u>

Explanation:

  • As, each company or firm is comprised of different departments, and each department is held responsible for the specific set of objectives that are set by the company itself for its better growth inside the market and for that reason the company wants to build a much strong and effective medium of communication with its clients and customers for improving all the departments that concerns the profit and growth of the company.

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3 years ago
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Select all choices that apply. 9. (1 pt) mark the statement if it is accurate about queen mary.
yuradex [85]

Answer:

b. She married King Philip II of Spain even though the people of England were against the marriage.

c. She was Henry VIII's first daughter.

d. She was the first queen to rule England.

Explanation:

Queen Mary I was the first Queen of England, ruling from 1553 to 1558. She was the only daughter/child of King Henry VIII and married Philip II of Spain. Although her union with Philip was a happy affair for her, it was not the same for Philip. Being almost a decade younger than her, Philip married her only for political reasons.

The title "Bloody Mary" was due to her persistent and numerous persecution of the Protestant believers. As a staunch believer of the Catholic faith, she refused any of the Protestant believers to have freedom.

Thus the facts about Mary that are true are options b,c and d whereas the options a and e are wrong.

4 0
3 years ago
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True or false: an ancient hero was generally someone who was considered to have performed an extraordinary, selfless sacrifice o
timurjin [86]

Answer:

False.

Explanation:

An ancient hero refers to a person who has contributed significantly to their ethnic or religious group in some way. A traditional hero could be credited as the discoverer of fire, or farming, songs, custom, law, or religion, and is typically a people's most famous legendary figure, sometimes as the founder of their ruling dynasty.

6 0
3 years ago
Which of the following is/are common arguments made by proponents of greater state government authority (and less national gover
Salsk061 [2.6K]

Answer:

  • When policies and laws are set at the state or local level, citizens are better enabled to develop the skills, habits, and dispositions necessary for responsible participation in democratic self-government.
  • When states maintain a certain amount of autonomy and independence, they are better able to check the power of the central government and thereby preserve liberty.

Explanation:

Government authority is a synonym for power. It is the basis of any kind of hierarchical organization, especially in the political system. It is a kind of power that is continued over time, stabilized and can be characterized as institutionalized or not, in which subordinates render obedience to the individual or institution holding the authority.

Many people advocate government authority in the larger state sphere, meaning they believe it is right that there is less national government authority. For these people, this would be correct because:

  • When policies and laws are set at the state or local level, citizens are better enabled to develop the skills, habits, and dispositions necessary for responsible participation in democratic self-government.
  • When states maintain a certain amount of autonomy and independence, they are better able to check the power of the central government and thereby preserve liberty.
5 0
3 years ago
In addition to average weather conditions, climatological data also describes annual variations and fluctuations of temperature,
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Answer:

Wind speed

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Climatology is the study of the climate or average weather condition over a period of time. The main parameters involved in this study are temperature, rainfall(precipitation) and wind.

This means wind is the missing parameter in the question hence it’s the answer

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3 years ago
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