It would have to be either a or b... I'm leaning more towards A, though
A, because if you know about hygiene, you can help prevent the flu. Ex: educating younger kids to always wash your hands after touching anything dirty, after using the restroom, and before eating.
The answer here is option (D). Any of the above for an extended period of time
B) it helps you serve others which makes you feel good
I know this is scary....
They're acknowledging the fear that the patient has and are also communicating hope by being positive.