Question

Suppose your group suggests having a meeting on saturday morning. nicole seems upset. you want to understand how she feels about the proposed meeting. when she explains her concerns, you should focus your efforts on

Answer 1

Based on the scenario above, you should focus more your efforts in regards to empathic listening by which empathic listening is a way of performing an active listening in a way of listening and responding to a person that likely improves trust and mutual understanding.