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Luba_88 [7]
3 years ago
11

Roberta is a customer service representative at a car rental company. Read the passage. Which actions might lead to increased cu

stomer satisfaction in the company?
Roberta answers all her calls promptly. She addresses her customers by name during the calls. She tries to let a call last as long as possible to avoid other calls. She received a customer service award last month after she resolved customer complaints in record time. She is going on vacation soon because she needs a break.
Business
1 answer:
pochemuha3 years ago
3 0

Answer:

Training

Explanation:

Learning within a workgroup is the only way to improve performance. An outstanding representative as Roberta needs to transfer her skills to the rest of the team. One strategy to accomplish that is naming her as responsible for on-board training for the new teamates.

Another strategy is to use surveys after the calls to know what are the opinions of clients regarding services. It allows to identify improvement opportunities.

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Which statement best explains the law of supply?
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(P.S. - in the future you will get better help when you add the possible answer choices!)

The law of supply states that, all other things equal/consistent) an increase in price will result in an increase in supply.

This is because as the price of a product goes up and up, more and more companies will be willing to sell it. The inverse is also true.. as the price goes down, fewer companies will bother selling the item.

5 0
3 years ago
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Cual es la importancia de tener bodegas en las empresas
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la importancia es hacer que la gente compre y los que venden ganen plata

7 0
3 years ago
A company issues $15,000,000, 7.8%, 20-year bonds to yield 8% on January 1, 2019. Interest is paid on June 30 and December 31. T
shutvik [7]

Answer:

$14,747,642

Explanation:

Data provided in the question

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Coupon rate = 7.8%

Time period = 20 years

Yield to maturity is 8%

So for computing the carrying value of the bonds

First we have to compute the discount amortization for 3 years which is shown below:

= ($15,000,000 - $14,703,108) ÷ 20 years × 3 years

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3 0
2 years ago
What counts as a disability under title ii of the ada
melomori [17]

Answer:

II-2.4000 Substantial limitation of a major life activity.

Explanation:

To constitute a "disability," a condition must substantially limit a major life activity. Major life activities include such activities as caring for one's self, performing manual tasks, walking, seeing, hearing, speaking, breathing, learning, and working.

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