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Luba_88 [7]
3 years ago
11

Roberta is a customer service representative at a car rental company. Read the passage. Which actions might lead to increased cu

stomer satisfaction in the company?
Roberta answers all her calls promptly. She addresses her customers by name during the calls. She tries to let a call last as long as possible to avoid other calls. She received a customer service award last month after she resolved customer complaints in record time. She is going on vacation soon because she needs a break.
Business
1 answer:
pochemuha3 years ago
3 0

Answer:

Training

Explanation:

Learning within a workgroup is the only way to improve performance. An outstanding representative as Roberta needs to transfer her skills to the rest of the team. One strategy to accomplish that is naming her as responsible for on-board training for the new teamates.

Another strategy is to use surveys after the calls to know what are the opinions of clients regarding services. It allows to identify improvement opportunities.

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On December 15, 2018, Rigsby Sales Co. sold a tract of land that cost $3,700,000 for $5,000,000. Rigsby appropriately uses the i
xxTIMURxx [149]

Answer:

$127,400

Explanation:

Gross profit ratio = [(sale - cost) ÷ sale price] × 100

                           = [($5,000,000 - $3,700,000) ÷ $5,000,000] × 100

                          = 0.26 × 100

                          = 26%.

Gross profit on down payment is recognized in 2019:

= Down payment × Gross profit ratio

= $490,000 × 26%

= $127,400

5 0
2 years ago
How many hotels are in the APAC region
dem82 [27]
According to an article that I found online which was written in December 2015, and according to the statistics that STR Global (which is the best at providing information about the global hotel industry), there are about 2,435 hotels with 562,781 rooms in the Asia-Pacific region.
Now, there are probably even more because many new hotels were being built at the time.
4 0
3 years ago
reonna Corporation leases equipment from Falls Company on January 1, 2020. The lease agreement does not transfer ownership, cont
ioda

Answer:

$35,000

Explanation:

Since this is an operating lease (short lease term, no transfer of ownership, and low present value of lease payments), the lessor has to record a depreciation expense, but the lessee only considers lease payments as operating costs (no depreciation expense or lease liability should be recognized).

Depreciation expense per year under the straight line method = asset cost / useful life = $280,000 / 8 years = $35,000

4 0
2 years ago
An offer is made to sell a house, and the offeree has deposited an acceptance letter in the mailbox, but it has not been receive
mash [69]

Answer:

False

Explanation:

As the contract was formed when the offeree has deposited acceptance letter in the mailbox, hence the offeror is bond to sell the house.

4 0
3 years ago
Robert is a high school junior who likes studying diseases and medicine but doesn't want to have direct patient contact. He's al
jeka94

The phrase which <em>best describes</em> the scientific discipline that is concerned with the cognitive, information-processing is:

  • (A) Health Informatics

<h3>What is Health Informatics?</h3>

This refers to the practise of health data management which involves the use if info-processing to manage data and also for the administration and control.

With this in mind, we can see that the name which is given to the scientific discipline which would help Robert to study diseases and not have direct contact with them is Health Informatics.

Read more about Health Informatics here:
brainly.com/question/26129038

7 0
2 years ago
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