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Luba_88 [7]
3 years ago
11

Roberta is a customer service representative at a car rental company. Read the passage. Which actions might lead to increased cu

stomer satisfaction in the company?
Roberta answers all her calls promptly. She addresses her customers by name during the calls. She tries to let a call last as long as possible to avoid other calls. She received a customer service award last month after she resolved customer complaints in record time. She is going on vacation soon because she needs a break.
Business
1 answer:
pochemuha3 years ago
3 0

Answer:

Training

Explanation:

Learning within a workgroup is the only way to improve performance. An outstanding representative as Roberta needs to transfer her skills to the rest of the team. One strategy to accomplish that is naming her as responsible for on-board training for the new teamates.

Another strategy is to use surveys after the calls to know what are the opinions of clients regarding services. It allows to identify improvement opportunities.

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Castillo Corporation, a manufacturer, reports costs for the year as follows: Direct Materials Used $735,000 Wages to Line Worker
Alekssandra [29.7K]

Answer:

The correct answer would be option C, $26000

Explanation:

There are a lot of costs associated with the production, Advertisement, Sales, etc of a product. These costs acts as the overheads for the company. If there is a cost which cannot be capitalized into Inventory, Prepaid expenses, or fixed assets, it is called as the Period Cost. Good examples of Period costs are Advertisement expenses, Selling Expenses, etc.

In the given question, Office Rent is the such type of a cost which cannot be capitalized into above mentioned accounts. Office Rent comes under the period cost category. So the correct answer is $26000.

6 0
3 years ago
On December 1, the Accounts Receivable account had a $5,000 balance. The business received $400 during the month from its charge
alex41 [277]

Answer:

$4,600 debit balance

Explanation:

Provided that

The account receivable balance = $5,000

The amount received from  its charge-account customer = $400

So after posting this transaction, the new balance in the account receivable account is

= The account receivable balance - The amount received from  its charge-account customer    

= $5,000 - $400

= $4,600 debit balance

7 0
3 years ago
Under absorption costing , a company had the following per unit costs when 10,000 units were produced Direct labor Direct materi
bezimeni [28]

Answer:

Total unitary cost= $16.2

Explanation:

<u>First, we need to compute the total fixed overhead:</u>

Total fixed overhead= 10,000*6= 60,000

<u>Now, the unitary absorption cost for 12,500 units:</u>

Direct labor= 2.8

Direct materials= 3.8

Variable overhead= 4.8

Total variable cost= $11.4

Fixed overhead= (60,000/12,500)= 4.8

Total unitary cost= $16.2

The unitary cost is lower.

5 0
3 years ago
Suppose that Manuel, an economist from a university in Arizona, and Poornima, an economist from a nonprofit organization on the
MrMuchimi
I believe that the answer to the question provided above is that <span> households would change their saving behavior enough in response to this to make a difference, since everyone has their choice of saving or not.</span>
Hope my answer would be a great help for you.    If you have more questions feel free to ask here at Brainly.

4 0
3 years ago
On December 31, 2019, Oriole Inc. borrowed $3,240,000 at 13% payable annually to finance the construction of a new building. In
Vsevolod [243]

i don't know srry :((((((((((((((((((((((((((

5 0
3 years ago
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