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andrew11 [14]
3 years ago
11

According to PCN analysis, service operations exist only within the area(s) of: a. independent processing.b. independent process

ing and surrogate interaction. c. independent processing and direct interaction. d. surrogate interaction and direct interaction. e. independent processing, surrogate interaction, and direct interaction.
Business
2 answers:
topjm [15]3 years ago
7 0

Answer:

(D). surrogate interaction and direct interaction.

Explanation:

Process Chain Network (PCN) analysis involves designing an organization's processes in such a way that it brings about better interaction with customers.

The PCN analysis highlights three process areas which are; <u>surrogate interaction, direct interaction</u> and independent processing areas.

<em>Service operations only exist within the areas of </em><em>surrogate interaction and direct interaction</em><em>, because they require more interaction with customers and are more personal in nature.</em>

Slav-nsk [51]3 years ago
3 0

Answer:

The correct answer is letter "D": surrogate interaction and direct interaction.

Explanation:

The Process-Chain-Network (PCN) Analysis is a study that aims to improve processes in the delivery of goods or services to end-customers to optimize the interaction between sellers and buyers. That interaction could be <em>direct </em>or <em>surrogate</em>. In either way of interaction, the level of documentation needed is wide and requires participants of the PCN analysis to play specific job instructions.

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The Marketing Control Statement is a valuable statement for marketers because it only utilizes costs that the marketer can contr
pishuonlain [190]

Answer: True

Explanation:

The Marketing Control Statement is quite beneficial to marketers as it avoids fixed costs and shows them the variable and programmed costs both of which can be controlled. This enables them to know what they need to and can change in a way that they can come up with an optimal marketing mix to ensure profitability.

It is also a very uncomplicated statement to prepare which further ingratiates it to marketers who would like to avoid all the jargon of income statements.

3 0
3 years ago
Jason Allen is 30 years and wants to retire when he is 65. So far he has saved (1) $6,960 in an IRA account in which his money i
grandymaker [24]

Answer:

It will make annual deposits for $ 4,056.202

Explanation:

His goal is a future value of 1,000,000 in 35 years.

we will deduct from this the future value of his other investment:

<u>IRA</u>

Principal \: (1+ r)^{time} = Amount

Principal 6,960.00

time      35.00

rate                0.08300

6960 \: (1+ 0.083)^{35} = Amount

Amount 113,397.95

<u>Market account</u>

Principal \: (1+ r)^{time} = Amount

Principal 4,310.00

time     35.00

rate               0.05250

4310 \: (1+ 0.0525)^{35} = Amount

Amount 25,837.53

<u>Proceeds required from the fund:</u>

1,000,000 - 113,397.95 - 25,837.53 =  860,764.52

Now we calculate the PMT:

PV \div \frac{1-(1+r)^{-time} }{rate} = C\\

PV  $860,764.52

time      34 years

(we must notice it will beging this investment next year, so at 31 years old)

rate                0.0934

860764.52 \div \frac{1-(1+0.0934)^{-34} }{0.0934} = C\\

C  $ 4,056.202

5 0
3 years ago
If overhead is applied to individual jobs at a rate of 50% of direct labor costs incurred per job, and $50,000 in direct materia
barxatty [35]

The total cost applied to the job is $87,500 when the direct materials are $50,000, the cost of direct labor is $25,000 and the overhead cost is 50 % of direct labor.

<h3>What is meant by total cost?</h3>

Total cost means the combined cost of materials, human labor, and the overheads incurred in the process of production.

Given values:

Cost of direct materials: $50,000

Cost of direct labor: $25,000

Cost of overheads: $12,500 ($25,000 X 50%)

Computation of total job cost:

\rm Total \rm\ Job \rm\ Cost=\rm\ Cost \rm\ of \rm\ Direct \rm\ Materials+\rm\ Cost \rm\ of \rm\ Direct \rm\ Labor+\rm\ Cost \rm\ of \rm\ Overheads\\\rm Total \rm\ Job \rm\ Cost=\$50,000 + \$25,000 + \$12,500\\\rm Total \rm\ Job \rm\ Cost=\$87,500

Therefore, when the direct materials are $50,000, the direct labor is $25,000 and the overhead cost is $12,500, then the total cost of the job is $87,500.

Learn more about the overhead cost in the related link:

brainly.com/question/14545063

#SPJ1

4 0
1 year ago
You are holding a stock that has a beta of 1.39 and is currently in equilibrium. The required return on the stock is 20.47%, and
r-ruslan [8.4K]

Answer: 26.73%

Explanation:

You can calculate the expected return using the Capital Asset Pricing Model (CAPM).

Formula is:

Expected return = Risk free rate + beta * (Market return - risk free rate)

Use the previous figures to solve for the risk free rate:

20.47% = Rf + 1.39 * (16.50% - Rf)

20.47% = Rf + 22.935% - 1.39R

20.47% - 22.935% = Rf - 1.39Rf

-2.465% = -0.39Rf

Rf = -2.465% / -0.39

= 6.32%

New expected return is:

= 6.32% + 1.39 * (21% - 6.32%)

= 26.73%

7 0
3 years ago
b. Now suppose instead that housing credits are withdrawn gradually at a rate of $500 for each $1,000 that someone is earning ab
zavuch27 [327]

Answer: $0

Explanation:

Layla qualifies for $8,000 in housing credits.

These are withdrawn at $500 for every $1,000 she earns above the wage limit of $26,500

Layla's annual income = 35,000 + 7,500

= $42,500

Amount earned above limit = 42,500 - 26,500

= $16,000

Amount of housing credit withdrawn is $500 per thousand so for $16,000, $8,000 will be withdrawn from her housing credit.

Housing credit = 8,000 - 8,000

= $0

5 0
3 years ago
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