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andrew11 [14]
3 years ago
11

According to PCN analysis, service operations exist only within the area(s) of: a. independent processing.b. independent process

ing and surrogate interaction. c. independent processing and direct interaction. d. surrogate interaction and direct interaction. e. independent processing, surrogate interaction, and direct interaction.
Business
2 answers:
topjm [15]3 years ago
7 0

Answer:

(D). surrogate interaction and direct interaction.

Explanation:

Process Chain Network (PCN) analysis involves designing an organization's processes in such a way that it brings about better interaction with customers.

The PCN analysis highlights three process areas which are; <u>surrogate interaction, direct interaction</u> and independent processing areas.

<em>Service operations only exist within the areas of </em><em>surrogate interaction and direct interaction</em><em>, because they require more interaction with customers and are more personal in nature.</em>

Slav-nsk [51]3 years ago
3 0

Answer:

The correct answer is letter "D": surrogate interaction and direct interaction.

Explanation:

The Process-Chain-Network (PCN) Analysis is a study that aims to improve processes in the delivery of goods or services to end-customers to optimize the interaction between sellers and buyers. That interaction could be <em>direct </em>or <em>surrogate</em>. In either way of interaction, the level of documentation needed is wide and requires participants of the PCN analysis to play specific job instructions.

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A mixed-market economy is one in which
GalinKa [24]

Answer:

both the government control and the private sector exist

Explanation:

The mixed-market economies are economies that have primarily developed from the command economies, but have implemented market economy elements as well. In this type of economies we have a situation where the governments still have a very important role in the economy, while in the same time, the private businesses are also thriving. The government is usually in control of the most important and abundant natural resources, thus providing security for the country's people and economy. The private businesses are able to operate freely, and they collaborate with the government as a business partner., with both of them being dependent on each other.

8 0
3 years ago
Which of the following would not be an operations maangement function in a fast food restaurant?
iVinArrow [24]

Answer:

b. advertising and promotion

Explanation:

All process required to produce the product are part of operation and this includes making, designing the layout of the facility, purchasing ingredients an maintaining equipment.

The marketing and promotions lies with the Sales and Distribution Function or Marketing Function of the fast food restaurant.

4 0
3 years ago
Managers and leaders perform many tasks as a result of their goals and objectives. Even though many tasks may be completed as a
uysha [10]

Answer:

a). Paul - Planning

b). Santiago - Organizing

c). Mathew - Planning

d). Chioe - Organizing

e). Kelly Tomasz - Leading

f). Ava - Controlling

g). Michelle - Organizing

Explanation:

Planning is described as the process of setting up the goals for the organization and formulating a course of action to achieve the intended goals.

Organizing is followed by planning which aims to assign the resources in a specific manner to ensure the effective accomplishment of the goal.

Leading is the process of providing guidance or direction to the staff, employees, and workers and keeps them motivated to ensure the smooth functioning of the process and achievement of optimum output.

Controlling is the last step in which the performances are governed and assessed as per the standards to find any variation.

8 0
3 years ago
Commenced business with cash of Rs 20,000 and Goods worth Rs 25,000​
nevsk [136]

Explanation:

\sf \green{25000 - 20000 = \longrightarrow 5000}

7 0
2 years ago
Granite Company purchased a machine costing $128,000, terms 3/10, n/30. The machine was shipped FOB shipping point and freight c
Alborosie

Answer:

machine enter the accounting at <em> 138,210 dollars</em>

Explanation:

cost: 128,000 x ( 1 - 3%) = 124,610

shipping cost:                      2,800

installation cost:              <u>   10,800   </u>

total incurred cost

to leave the machine

ready for use:             <em>    138,210</em>

<em />

<em>The damge are expenses for the period as they arent a necessary cost to utilize the machine.</em>

<em>The company used the discount price over the list price as this is the atual cost incurred</em>

8 0
3 years ago
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