1answer.
Ask question
Login Signup
Ask question
All categories
  • English
  • Mathematics
  • Social Studies
  • Business
  • History
  • Health
  • Geography
  • Biology
  • Physics
  • Chemistry
  • Computers and Technology
  • Arts
  • World Languages
  • Spanish
  • French
  • German
  • Advanced Placement (AP)
  • SAT
  • Medicine
  • Law
  • Engineering
andrew11 [14]
3 years ago
11

According to PCN analysis, service operations exist only within the area(s) of: a. independent processing.b. independent process

ing and surrogate interaction. c. independent processing and direct interaction. d. surrogate interaction and direct interaction. e. independent processing, surrogate interaction, and direct interaction.
Business
2 answers:
topjm [15]3 years ago
7 0

Answer:

(D). surrogate interaction and direct interaction.

Explanation:

Process Chain Network (PCN) analysis involves designing an organization's processes in such a way that it brings about better interaction with customers.

The PCN analysis highlights three process areas which are; <u>surrogate interaction, direct interaction</u> and independent processing areas.

<em>Service operations only exist within the areas of </em><em>surrogate interaction and direct interaction</em><em>, because they require more interaction with customers and are more personal in nature.</em>

Slav-nsk [51]3 years ago
3 0

Answer:

The correct answer is letter "D": surrogate interaction and direct interaction.

Explanation:

The Process-Chain-Network (PCN) Analysis is a study that aims to improve processes in the delivery of goods or services to end-customers to optimize the interaction between sellers and buyers. That interaction could be <em>direct </em>or <em>surrogate</em>. In either way of interaction, the level of documentation needed is wide and requires participants of the PCN analysis to play specific job instructions.

You might be interested in
When a business is more successful than its rivals at attracting customers and handling competition, it is said to have a(n) ___
densk [106]

Answer:

d. Marketing

Explanation:

Marketing advantage is the edge a company has at attracting customers by having superior products, lower prices, innovative distribution, and effective promotion.

When businesses improve their marketing process it results in a strong brand, more loyalty, and resultant competitive advantage in the market.

4 0
3 years ago
First-line managers most likely have _____.
gregori [183]
First-line managers most likely have (d). a more narrow span of control than top-level managers. First line managers directly supervise non-managerial workers and employees who are assigned and who belong to a specific field of work or duty. These first-line managers are the ones that manage them, thus having a more narrow span of control compared to the managers at the top of the hierarchy.
8 0
3 years ago
Read 2 more answers
Sweet Tooth Candy Company budgeted the following costs for anticipated production for August:
lidiya [134]

Answer:

Fixed costs= $73,760

Variable cost= $159,430

Explanation:

<u>First, let's separate the factory overhead costs:</u>

<u></u>

Power and light 40,450

Factory insurance 23,560

Production supervisor wages 118,980

Production control wages 30,930

Factory depreciation 19,270

<u>Now, the fixed and variable costs:</u>

Fixed costs= Factory insurance 23,560  + Production control wages 30,930 + Factory depreciation 19,270

Fixed costs= $73,760

Variable cost= Power and light 40,450 + Production supervisor wages 118,980

Variable cost= $159,430

6 0
2 years ago
Woodward Corporation reported pretax book income of $1,000,000. Included in the computation were favorable temporary differences
andreyandreev [35.5K]

Answer

The answer and procedures of the exercise are attached in a microsoft excel document.  

Explanation  

Please consider the data provided by the exercise. If you have any question please write me back. All the exercises are solved in a single sheet with the formulas indications.  

Download xlsx
6 0
3 years ago
How to make six thousand dollars fast
yKpoI14uk [10]
Rob a bank or hack someone account
4 0
3 years ago
Read 2 more answers
Other questions:
  • A girl and a boy each randomly grab a piece of candy from a bowl containing 9 pieces of chocolate, 7 fruit chews, 9 lollipops, a
    14·1 answer
  • Merchandise costing $2,000 is sold for $3,000 on terms 2/30, n/60. If the customer pays within the discount period, what amount
    8·1 answer
  • Mandy has been temporarily laid off during a recession comma but expects to be rehired when business picks up.mandy has been tem
    12·1 answer
  • If elodea is an aquatic plant, you can conclude that it releases which has into its environment as a result of photosynthesis?
    12·1 answer
  • Farah is one of a handful of permanent employees at an e-retailing company that has little to no formal structure. Depending on
    9·1 answer
  • Gus, the general manager at Fireball Manufacturing, has to deliver a negative performance evaluation to Tina, a customer service
    10·1 answer
  • A major factor contributing to the growth in the use of direct marketing IMC efforts is:__________
    9·1 answer
  • A teenager arrives by private car. He is alert and ambulatory, but his shirt and pants are covered with blood. He and his hyster
    7·1 answer
  • An asset is placed in service on May 15, 2019 and has a depreciable basis of $40,000. The asset is in the 7-year recovery class
    15·1 answer
  • Under activity-based costing, nonmanufacturing costs ______.
    12·1 answer
Add answer
Login
Not registered? Fast signup
Signup
Login Signup
Ask question!