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Arturiano [62]
2 years ago
15

Concept of identifying customer needs: understanding and influencing customer behavior through ongoing communication strategies

in an effort to acquire, retain, and satisfy the customer. The ultimate goal is customer loyalty.
Business
1 answer:
Natasha2012 [34]2 years ago
7 0

Answer:

Customer relationship management (CRM)

Explanation:

All of the described actions and goals are part of Customer relationship management (CRM). This term refers to the various different practices, strategies and technologies that an organization may use in order to efficiently manage and analyze all of their customers choices, behaviors, and overall data throughout their time as a customer of the company. All of this is done in order to be able to improve customer service relationships

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A company produces very unusual CD's for which the variable cost is $ 17 per CD and the fixed costs are $ 30000. They will sell
Alika [10]

Answer:

Explanation:

Let we assume the number of CD produced be X

So, the total cost would be

C = Fixed cost + variable cost × number of CD produced

   = $30,000 + $17X

For total revenue, it would b

R = $63X

For total profit, it would be

P = Selling cost per CD  × number of CD produced - variable cost per CD × number of CD produced - fixed cost

= $63X - $17X - $30,000

= $46X - $30,000

For number of CD, it would be

0 = $46X - $30,000

X = $30,000 ÷ $46

   = 652 CD for break-even

4 0
2 years ago
Inventory records for Dunbar Incorporated revealed the following: Date Transaction Number of Units Unit Cost Apr. 1 Beginning in
Effectus [21]

Answer:

The correct answer is B.

Explanation:

Giving the following information:

Apr. 1: Beginning inventory of 490 units for $2.16

Apr. 20: Purchase 420 units for $2.63

Dunbar sold 570 units of inventory during the month.

Under LIFO (last-in, first-out) method, the ending inventory is integrated by the first units incorporated into inventory.

First, we need to calculate the number of units in inventory:

Ending inventory in units= total units for sale - units sold

Ending inventory in units= (490 + 420) - 570= 340 units

Ending inventory ($)= 340*2.16= $734.4

7 0
3 years ago
The most important/essential results from the latest decision round that company managers need to review/study in order to guide
Finger [1]
Just dialate the quartile broski its fax bro 
4 0
3 years ago
Read 2 more answers
Explain the differences between civil and criminal law.
Furkat [3]
Criminal laws<span> regulate </span>crimes<span>, or wrongs committed against the government. </span>Civil laws <span>regulate disputes </span>between<span> private parties.
I found this in the internet so I´m not really sure.</span>
7 0
3 years ago
1. You have a portfolio that is invested 21% in Stock A, 34% in Stock B, and 45% in Stock C. The betas of the stocks are .66, 1.
MrMuchimi

Answer:

1.

Portfolio Beta = 1.225 rounded off to 1.23

Option e is the correct answer.

2.

r = 0.13338 or 13.338% rounded off to 13.34%

Explanation:

1.

The portfolio beta is a function of the weighted average of the individual stocks' betas that form up the portfolio. To calculate the beta of a portfolio, we use the following formula,

Portfolio Beta = wA * Beta of A  +  wB * Beta of B  + ... + wN * Beta of N

Where,

w is the weight of each stock

Portfolio Beta = 0.21 * 0.66  +  0.34 * 1.21  +  0.45 * 1.5

Portfolio Beta = 1.225 rounded off to 1.23

2.

Using the CAPM, we can calculate the required rate of return on a stock. This is the minimum return required by the investors to invest in a stock based on its systematic risk, the market's risk premium and the risk free rate.

The formula for required rate of return under CAPM is,

r = rRF + Beta * (rM - rRF)

Where,

rRF is the risk free rate

rM is the market return

r = 0.037  +  1.22 * (0.116 - 0.037)

r = 0.13338 or 13.338% rounded off to 13.34%

3 0
2 years ago
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