2 was secretary a good listener
First of all hello there I did not read anything.
But if I had to answer I’d say secretary was not a good listener. She seemed to have an attitude with ken. She was mainly rushing ken to leave. She never really payed much attention to what ken had to say.
The excessive, distressing and persistent fear experienced by Jonte is considered a/an Specific Phobia.
Specific phobias can be defined as an intense, overwhelming and unreasonable fear of an objects that poses little or no actual danger.
Despite that flying seems like a high risk, the risk of accident occurring in air transport is very low compared to what Jonte might thought.
Therefore, the continuous fear by Jonte for air transport is known as Specific phobias.
Learn more about this here
<em>brainly.com/question/13356059</em>
Joyce’s experience best illustrates ageism, this is where an
individual exhibits discrimination in terms of people’s age. It could be seen
in the statement above as she believes that she was transferred because of her
advanced age which depicts ageism as she tries to discriminate because of her
age.