Jessica was recently praised by her supervisor for displaying superior customer service during an encounter with a problem customer. This is an example of organizational effectiveness.
What is Customer service?
Customer service is the assistance you provide to make sure that your clients have a simple and satisfying experience with you, both before and after they purchase and utilize your goods or services. If you want to keep clients and expand your business, you must provide outstanding customer services. Customer service today offers much more than the standard telephone support representative. It's accessible through social media, text messages, email, and the web. Many business also provide self-service assistance, allowing clients to research solutions on their own day or night.
Learn more about Customer Service here:
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Answer:
2.25 times
Explanation:
The computation of the market-to-book ratio is shown below:
Market to book ratio = (Market price per share) ÷ (book value per share)
where,
Market price per share = $38 per share
And, the book value per share
= Total equity ÷ outstanding shares
= $25,380 ÷ 1,500 shares
= $16.92
So, the market to book ratio would be
= $38÷ $16.92
= 2.25 times
Answer:
2.37
Explanation:
Earnings per share is a monetary value for every outstanding share. The EPS is reported in the income statement of the company. Rothstein Corp. has paid $20,000 of preference dividend in the year 2022. The annual preference dividend is $12 par * 20,000 shares * 5% cumulative = 12,000 per year.
The total preference dividend for year 2021 and 2022 is 24,000 out of which 20,000 is already paid.
To calculate EPS we subtract unpaid preference dividend from net income $600,000 - $4,000 = 596,000
EPS = Net income after preference shares dividend / outstanding number of shares
EPS = $596,000 / 250,000 shares = 2.37
Answer:
The overhead cost assigned to each unit of product B is $46.2 per unit.
Explanation:
Overhead absorbed in each product B can be calculated as under:
Overhead Absorbed = Overhead Absorption Rate * Absorption Basis
Here in this question, the absorption basis is Direct labor hours. So the direct labor hour per unit of Product B is 0.7 Hr and the OAR is $66.
By putting values in the above equation, we have:
Overhead Absorbed = $66 per unit * 0.7Hrs = $46.2 per unit
