Answer:
a) 
b)
c) 
d) 
Step-by-step explanation:
Previous concepts
Normal distribution, is a "probability distribution that is symmetric about the mean, showing that data near the mean are more frequent in occurrence than data far from the mean".
The Z-score is "a numerical measurement used in statistics of a value's relationship to the mean (average) of a group of values, measured in terms of standard deviations from the mean".
Part a
Let X the random variable that represent the heights of a population, and for this case we know the distribution for X is given by:
Where
and 
We select a random sample of n=36. And from the central limit theorem we know that the distribution for the sample is given by:

And the best way to solve this problem is using the normal standard distribution and the z score given by:

If we apply this formula to our probability we got this:


Part b
For this case we want this probability:


And we can find this probability on this way:

And in order to find these probabilities we can find tables for the normal standard distribution, excel or a calculator.

Part c
If we apply this formula to our probability we got this:


Part d
For this case we want this probability:


And we can find this probability on this way:

And in order to find these probabilities we can find tables for the normal standard distribution, excel or a calculator.
