<span>Terminating an employee because of using unauthorized software in the workplace is a serious offense.First, the employee was already informed about the policy of not to bring his own unauthorized software, in this case the employee is terminated right away because he/she knows already the dangers of using unauthorized software like viruses, bots, worms and other malicious programs.</span>
Good customer research is a very important part of the business, because knowing what the customers want and why they want that will help in better sale.Some of the techniques of <span>identifying customers' needs and wants are:
- Interviewing customers
- Conducting voice and customer surveys
- Analyzing your competition
- Interviewing stakeholders and obtaining the data they have
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