Answer:
b. Try not to argue with her or be defensive.
c. When talking with her, use clarifying statements to show her you understand the problem.
d. Don't dismiss what she says the problem might be.
Explanation:
In facing or relating with a difficult client as a customer relation officer, one of the basic things to do is to avoid arguing with her or to be defensive. You simply avoid anything that will lead to argument, politely and calmly make your point and pass it across.
The next thing needed to be done is to ensure you clarify her properly, leave no room for doubt from her concerning your knowledge on the product.
Finally, dont overlook her complaint on what the problem is, show empathy, listen through and offer your best solution.
Answer:
they divide and separate a lot of different people who have different views
Explanation:
I'm not positive, but that's definitely the best of the options
Answer:
When put against the wind
Explanation:
Dunes form when wind blows sand into a sheltered area behind an obstacle. Dunes grow as grains of sand accumulate. Every dune has a side that faced the wind, and a side that is protected from the wind.
Answer:
It's basically a retirement savings plan sponsored by an employer
Explanation:
It's actually a 401k
Answer: B
Explanation: The correct answer is letter B, permissive parents. They are probably allowing Cheri to do whatever she wants and when someone tells her "no" she will throw temper tantrums that finally gets her what she wanted.
Us as humans always use tools that were effective for us at a certain point in a certain situation, so if throwing temper tantrums resulted for this girl she will be most likely to do it in other contexts. The problem is that this behavior will get her into trouble with other people and their parents should learn how to put limits in order to teach her to recognize authority and mature.
