Answer: Encoding
Explanation:
Encoding in terms of communication pattern is defined as generating the meaning of message that a person wants to convey through symbols so that audience or other person can get to know idea of message.Concept gets communicated through this process.
According to the question, Robert is using his smile as encoding medium through which he tends to display and communicate his friendly nature as a salesperson. Communication after smile symbol helps the other people understand the concept .
I think it means "Technical Knock Out"
12. is answer B
13. is answer A
The date palm is a widely cultivated palm tree, both for its ornamental value and for the tasty fruit it yields. Not only are the fruit used for a variety of culinary purposes, but the leaves have also been used to weave baskets. Various parts of this plant have been used medicinally to treat a variety of ailments.
