Answer:
Cognitive Dissonance
Explanation:
Cognitive Dissonance is the state of having inconsistent ideologies or opinions as a result of a shift in behavior.
In the consumer decision journey, social factors such as reference groups, opinion leaders, and family can affect the decision.
<h3>What is a customer's decision-making process?</h3>
The consumer decision journey is an alternating process that designates to gain customer faithfulness and modify advocacy. A customer's journey from first knowing a product to becoming loyal is depicted.
Social factors References, opinion leaders, and family are some of the social factors that can influence a consumer's decision.
Therefore, option B is correct.
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Answer:
Groupthink
Explanation:
Groupthink is a psychological phenomenon which occurs when members of a certain group decided to conform to the majority opinion/perspective held by the group even if it contradicts their own personal belief.
Typically, groupthink is caused by inherent desire to avoid being regarded as an outcasts by other members of the group. So rather than saying different opinion and distort the harmony within the group, they decided to bow down to the group's view and create an illusion of unanimity.
The correct answer is capitalist.
Marx had neutral to negative feelings about capitalism - he thought that at one point, the system would stagnate, and would undoubtedly be succeeded by socialism. So capitalism as a system, according to him, was unnecessary. He thought that revolution was necessary to get rid of the system, and conflict theorists agreed.
