When a firm's customers make investments in order to use its particular product or service, the customers incur switching costs if they purchase another firm's products or services instead. Therefore, the option B holds true.
<h3>What is the significance of switching costs?</h3>
The switching costs can be referred to or considered as the costs incurred by the customers of a product or a service when they use the alternatives or the competitive products available in the market, instead of the product they were using earlier.
Therefore, the option B holds true and states regarding the significance of the switching costs.
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When a firm's customers make investments in order to use its particular product or service, the customers incur which type of costs if they purchase another firm's products or services instead?
A. Acquisition costs
B. Switching costs
C. Alternative costs
D. Replacement costs
Answer:
The technology is a support activity in a firm's value chain.
Explanation:
Value chain analysis means the analysis which adds the value to the organization. It can be categorized in two activities - primary activities and support activities. This value chain analysis is propounded by Porter.
The primary activities includes inbound & outbound logistics, operations, Marketing & sales and service whereas support activities includes firm infrastructure, human resource management, technology , and procurement.
Thus, the technology is a support activity in a firm's value chain.
Answer:
D. independent; dependent
Explanation:
In this example, learning strategy is the independent variable and word retention is the dependent variable
Answer:
It represents the strength of the company.
Explanation:
The reason is that strengths are the resources or uniqueness of the company that are used to oppose threats and exploit opportunities. The biggest store in Shanghai is the uniqueness of the company, so it represents its strength.
I would say social media. :) Hope this helps.
