Answer:
(1) Operational planning decisions affect the day to day running of the organization.
The closest to the customer, are the client facing staff, they are mostly personnel in sales, marketing, and customer service.
Strategic objectives are usually statements, that an organization intends to achieve over a long period of time. The purpose of strategic objective is to show how an organization plans to achieve it's major goal as a business.
(2) Business planning is in three (3) levels, namely:
(i) Operational Planning
(ii) Tactical Planning
(iii) Strategic Planning
Difference between a Strategic Plan and an Operational Plan:
Strategic planning shows an organizational long term plan, and are usually developed by senior level managers (CEOs, Executive Directors, and Company Presidents).
Operational planning shows an organization short term plan, they are very much concerned with the day to day running of the business.
Explanation:
(1) Operational planning decisions affect the day to day running of the organization.
The closest to the customer, are the client facing staff, they are mostly personnel in sales, marketing, and customer service.
Strategic objectives are usually statements, that an organization intends to achieve over a long period of time. The purpose of strategic objective is to show how an organization plans to achieve it's major goal as a business.
(2) Business planning is in three (3) levels, namely:
(i) Operational Planning
(ii) Tactical Planning
(iii) Strategic Planning
Difference between a Strategic Plan and an Operational Plan:
Strategic planning shows an organizational long term plan, and are usually developed by senior level managers (CEOs, Executive Directors, and Company Presidents).
Operational planning shows an organization short term plan, they are very much concerned with the day to day running of the business.
