Question

Management of an IT firm is thinking of promoting Tad, a customer service representative, to the position of senior customer relationship manager. Which of the following, if true, would weaken management's decision to promote him?
A. Tad was promoted to his current position less than a year ago
B. Tad has already had a pay raise over the last two years
C. Tad has never been on an externship, unlike some of her customer service colleagues
D. Tad is currently on a sabbatical and is expected to return to the office in three months
E. Tad has little experience in handling such a position, which would require greater responsibility

Answer 1

The given statement "Tad has little experience in handling such a position, which would require greater responsibility", if true, would weaken management's decision to promote him.

Answer: Option E

Explanation:

Managing a firm can be quite challenging as it requires a person to manage so many things and fulfil certain responsibilities. Position of senior customer relationship manager is a challenging one as one is requires to coordinate with the staff; co-workers in order fulfil the obligations of the job.

The position of a manager is of great responsibility therefore it is essential that a person who is promoted as a manager is equipped with sufficient experience and knowledge so that he is able to do perform satisfactorily in his job.