I believe that this is true.
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Solution:
When a customer makes a request or complaint, the goal of customer service is to show the customer how to remain calm and courteous.
Because the work of the costumer care is to serve as customers' first point of contact for complaints, questions, requests, feedback, or any other needs; these professionals are essentially charged with managing relationships between clients and the company.
Thus the required answer is D
it is called an attribute
Answer:
you can look it up if you want to just look up modern technological machine and u will get it.