The emotion of this example is shown in the choice of words that makes it seem that Scrooge did not willfully or consciously try to do harm.
Explanation:
The language shows emotion with the use of words like reverent and disclaimed. This means that Scrooge respectfully denied being conscious or aware of ever having offended the Spirit who was visiting him. At this point in the story Scrooge seems to be resigning himself to the fact that the Spirits have critiques of his treatment of others throughout his life, although Scrooge seems to genuinely not have realized at least in every case how much his behavior had impacted others.
