In my understanding, this assignment wants you to evaluate the decision made by the management officer, in her attempt to improve the business position. 
First of all, net profit figure shows the profitability of the business. Net profit figure means the total profit earned minus all the costs incurred in running the business. Higher net profit figure in year 1 might indicate a favourable position, as it could be that higher profit is generated from using whatever method/machine they use in year 1, or running this machine incurred less cost. In year 2, they didn't necessarily earn lower profit, but running the new machine might be more costly. 
Next, rate of productivity growth refers to the growth in quantity of output produced. If more output can be produced, this means higher efficiency. This means that the efficiency of production in year 2 is more than in year 1.
Thirdly, the number of customer's complaints is important in evaluating the business' goodwill, in this case, its position in the society. Without good relationship with the public, a company may lose its customer. It is always important to keep clients satisfied since they're the source of income to the business. This means that the management decision in year 2 is more favourable than in year 1.
Last but not least, rate of absenteeism can be evaluated in terms of productivity . Higher absenteeism means lower productivity, lower output but higher cost to the business since they're paying salaries to workers who don't produce output to sell. Less output to sell means less income can be earned. In year 1, the business productivity is higher than in year 2.
In year 2, the business has a boost in their efficiency & reputation. Although less profit earned, it is likely that this will grow in the future. Staff attendance can be improved by encouragement such as giving incentives for example, provision of more holidays. 
I hope this is helpful!
        
             
        
        
        
An increase in the interest rate increases the opportunity cost of holding money and leads to a reduction in the quantity of money demanded
<h3>What is 
opportunity cost ?</h3>
The opportunity cost of a particular activity option in microeconomic theory is the loss of value or benefit that would be incurred by engaging in that activity, as opposed to engaging in an alternative activity that offers a higher return in value or benefit.
The value of the next best alternative or option is referred to as the opportunity cost. This value may or may not be monetary. Value can also be measured using other criteria such as time or satisfaction. One formula for calculating opportunity costs could be the ratio of what you give up to what you gain.
To know more about opportunity cost  follow the link:
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These labels activate top-down processing. Game shows cause our brains to use top-down processing because we are reffering to information we have learned previously when triggered by sensory systems. When we process information it flows down from our brain and becomes apparent when our senses are peaked. 
 
        
             
        
        
        
Answer:
B. Automation
Explanation:
Option A is incorrect as a human resource cannot be a material handling robot. 
Option C is wrong as statistical quality control cannot do the same task as a material handling robot can. Statistical quality control can ensure quality by minimizing risk.
Options D and E are incorrect, respectively, as flexible manufacturing cannot improve the raw materials, and fixed layouts cannot be the element of the raw material process.
Option B is correct as a material handling robot is a machine. Therefore, automation is necessary to improve the raw materials handling process.
 
        
             
        
        
        
Answer:
$100,000
Explanation:
 Based on the information given Jorgensen may lessen the amount of $100,000 in the second year which is year 2 reason been that the amount are NOT FIXED amount at the end of the year 1 because the employees are qualified to receive the bonus amount only in a situation where the employees are been employed on the date the bonuses amount were been paid.
Employees Deductible Year 1 Deductible Year 2
Ken $0 $40,000
Jayne $0 $30,000
Jill $0 $20,000
Justin $0 $10,000
Total $100,000