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tamaranim1 [39]
3 years ago
5

Greer went to her favorite manicure shop but the quality of her manicure was not as well done as previous times. What characteri

stics of services does this decision relate to?
Greer decision is related to the fact that quality of services is
Business
1 answer:
JulijaS [17]3 years ago
6 0

Greer decision is linked with the inconsistency of the quality of services.  

<u>Explanation: </u>

The consistency with which the service attributes anticipated for customers are delivered is a reliable measurement of total quality in the service industry. Consistency defines how sometimes you demonstrate and offer your clients the desired service quality.

Consistency of service is always expected by all customers; they want calm and no disagreeable surprises. In manufacturing, performance improvement is accomplished via a technique called statistical control of processes or SPC to minimize system uncertainty or variability.

For example, you can't create a consistent quality of service if you're prompt, correct and polite to certain of your customers, sometimes in all your branches. Therefore to say, good service turns into an error. Credibility will not be lasting or successful.

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Answer:

b increased by 2%. 

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7 0
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Which one of the following is a primary market transaction?
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Answer:

B. a dealer buying newly-issued shares of stock from a corporation

Explanation:

Primary market transactions are IPOs or any other issuance of securities, e.g. bonds. A security is traded only once in a primary market, since after the security is issued for the first time, any other transection will be made on the secondary market. There is no physical difference between a primary or secondary market, e.g. the NYSE makes both primary and secondary transactions.

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zylo inc preferred stock pays a 7.50 annual dividend. What is the maximum price you are willing to pay for one share of this sto
lana [24]

Answer: $76.92

Explanation:

From the question, Zylo inc preferred stock pays a 7.50 annual dividend, the maximum price that will be willing to be paid for one share of this stock today if the required return is 9.75% will be calculated as:

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