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jekas [21]
3 years ago
13

Moments of truth may be direct contacts with customer representatives or service personnel, or when customers read letters, invo

ices, or other company correspondence.True/False
Business
1 answer:
VARVARA [1.3K]3 years ago
3 0

Answer:

It is true that moments of truth may be direct contacts with customer representatives or service personnel, or when customers read letters, invoices, or other company correspondence.

Explanation:

There are a number of reasons why customers could be dissatisfied with the goods or services they pay for. Most times, they do not know where to channel their complaint to.

When they are opportune to have one on one contact with the customer service, they ask all their questions and get answers.

Documentation is very key in customer/client relationship

The letters, invoices an other correspondences spell out the details of the transaction in questions and is usually a reference point when customers complaint are being treated.

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Freeze Ice Cream Shop sells its specialty shakes for $3.50 each. In the summer months, the shop typically sells 200 shakes a day
mamaluj [8]

As a result of the demand increasing only slightly compared to the reduction in price, the demand must be <u>inelastic</u>.

<h3>Why is the demand inelastic?</h3><h3 />

The demand is considered to be inelastic if the price elasticity is less than 1.

The price elasticity is:

= (%Change in quantity/% Change in price)

Solving gives:

= 15 / 200 ÷ 0.50 / 3.50

= -0.525

In conclusion, the demand for the shakes is inelastic.

Find out more on inelastic demand at brainly.com/question/1899986.

5 0
2 years ago
the direct consumers of the product are the client public. target markets are defined much more easily. goods are marketed more
Studentka2010 [4]

Answer:

This question is incomplete, the questions itself is missing. The correct question is the following:

"In nonprofit organizations," ...

And the correct option is the first one: The direct consumers of the product are the client public.

Explanation:

To begin with, the nonprofit organizations are those that focus on the fact of giving its service or product to the public in general because there is an extremely importance in the good itself so that is why that the organization focus on reaching every member of the community because the product or service should be at the reach of all. And that is why that in the nonprofit organizations the direct consumers of the product or service are the client public.

5 0
2 years ago
Roper Electronics received its bank statement for the month of August with an ending balance of $11,740. Roper determined that c
lesya [120]

Answer

The answer and procedures of the exercise are attached in a microsoft excel document.  

Explanation  

Please consider the data provided by the exercise. If you have any question please write me back. All the exercises are solved in a single sheet with the formulas indications.  

Download xlsx
6 0
3 years ago
Lidell Inc. budgeted production of 48,000 personal journals in 20Y6. Each journal requires assembly. Assume that three minutes a
mote1985 [20]

Answer:

Direct labor cost= $31,200

Explanation:

Giving the following information:

Production= 48,000 units

Standard time= 3 minutes per unit

Rate= $13 per hour

First, we need to calculate the number of hours required:

The proportion of minuted per hour= 3/60= 0.05

Number of hours= 48,000*0.05= 2,400 hours

Now, the direct labor cost:

Direct labor cost= 2,400*13= $31,200

7 0
3 years ago
How does the organization of the Federal Reserver System Help it perform its functions?
ludmilkaskok [199]

Answer:

The Federal Reserve System's main duties include conducting national monetary policy, supervising and regulating banks, maintaining financial stability, and providing banking services. The Federal Open Market Committee is the Fed's monetary policy-making body and manages the country's money supply.

Explanation:

4 0
1 year ago
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