The revised email is shown below:
E-mail A: Good Day! Is it possible that I will be receiving the training manual this morning because I will be needing it for my next shift.
E-mail B: A customer has a concern regarding the bill that she paid. In the end, she realized that it was a mistake on her part and she wants to call again tomorrow.
A buffer is able to resist pH change because the two components (conjugate acid and conjugate base) are both present in appreciable amounts at equilibrium and are able to neutralize small amounts of other acids and bases (in the form of H3O+ and OH-) when the are added to the solution.
The breadcrumb trail is the navigation aid that shows users the path they have taken to get to a web page located within a website. This graphical control element helps and allows<span> users to keep track of their locations within programs, documents, or websites.
</span><span>Example: a user can see where the current page is in relation to the Web site's hierarchy.</span>
is defined as the condition in which all of the data in the database are consistent with the real-world events and conditions.

Answer: B. ISO 38500
Explanation:
ISO 38500 is an international Standard specifically developed by the International Organization for Standardization to oversee corporate governance of Information Technology. It lays down principles to guide directors and leaders of organizations on how to comply with regulatory requirements in the use of Information Technology within the firm.
The framework consists of six guiding principles in the use of I.T and they include; establishing responsibilities, planning or strategizing on how best to support the organization, acquisition of validity, ensuring performance, conformity with rules and respect of the human factor or behavior.
It was derived from the Australian Standard for Corporate Governance of Information and Communication Technology - AS 8015 - 200.