When we think of communication, speaking words and what we say come to mind, but communication can have different forms. Interpersonal communication goes further than the words we use to express some meaning. Non-verbal communication also can be used to convey meaning, information and messages without using spoken words.
Instead, Non-verbal communication uses facial expressions, different pitches and tones in your voice and also, a variety of gestures displayed in body language. The proximity between communicators or the actual distance in between then, can be used as a way to express meaning without talking
The correct answer is "all of the above" because, smiling, making eye contact and shaking hands are all essential non-verbal behaviors.
Through the use on non-verbal signals, we can express added information as well as meaning, and certain clues beyond the spoken verbal communication. It has been suggested by experts in this area that approximately 70% to 80% of all communication could be non-verbal.
