Complete Question: Many banks and phone companies now charge fees for once-free services to ensure minimum customer revenue levels. This helps the banks to ________.
A) reduce the rate of customer defection
B) make low-profit customers more profitable
C) enhance the growth potential for each customer through cross-selling
D) increase the longevity of the customer relationship
E) focus disproportionate effort on high-value customers
Answer:
B) make low-profit customers more profitable
Explanation:
Many banks and phone companies now charge fees for once-free services to ensure minimum customer revenue levels. This helps the banks to make low profit customers more profitable.
The basic logic behind this strategy is that when customers find something coming free, then they start taking it for granted, they don't pay much attention to it, therefore, when the some services are free, customers will not be spending much on them, like upgrading, monthly plan up-gradations, monthly or annual subscriptions. Consequently, to turn the those customers into highly valuable customers, companies charge for the services which were free of cost in the past.
The answer is D
because it tells u the percentage rate of how much u would be getting back
Answer:
d
Explanation:
In this scenario it seems that Jenny is being a persuasive ad viewer and a critical judge of the product. This can be said because she is basing her judgement on the fact that the ad features a famous marathon runner, even though the ad is specifically designed to persuade the viewer to buy the product by using these famous athletes. And just from the athlete she is judging that the product is good and being persuaded into buying it.
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Answer:
(D) Cash proceeds from borrowing
Explanation:
Basically there are three types of activities:
1. Operating activities: It includes those transactions which affect the working capital, and it records transactions of cash receipts and cash payments.
2. Investing activities: It records those activities which include purchase and sale of the fixed assets. It also includes collections on loans and Cash advance to borrowers
3. Financing activities: It records those activities which affect the long term liability and shareholder equity balance.
Options A, B, and C are the investing activities whereas option D is financing activities.