The quality certification that deals primarily with conformance to customer requirements is ISO<u>9000</u>; ISO <u>14000</u> is concerned primarily with the organization's effect on the environment.
<u>Explanation:</u>
A collection of global quality management and quality assurance standards designed to help businesses efficiently document the components of the quality system required to maintain an effective quality system, understood as ISO 9000. These are not industry specific, and can be extended to organizations of any scale.
The collection of specifications for environmental management generated and published by the International Organization for Standardization is known asISO 14000 principles, which offer guidelines or structure for organizations seeking to systematize and develop their initiatives in environmental management.
