I'm not very sure of the answer but i did find a timeline that might help you figure out who ruled from the 1200s to the mid 1300s.
https://web.cn.edu/kwheeler/timeline_1200.html
Answer: HIGH INVOLVEMENT HIERARCHY
Explanation:
I suspect this question has options that are not here but nevertheless this answer should suffice and should be in the options.
HIGH INVOLVEMENT HIERARCHY holds that a consumer does extensive research before going to purchase a good. Because of this they develop attitudes towards alternative options as well as developing feelings for their chosen good and it's brand because they feel it's the RIGHT FIT for them.
They will then act on those beliefs.
This is what Ken is doing and where he will eventually end up.
Answer: B) Angela is a single mother with two young children.
Explanation: Most appropriate reason amongst all the options can be Angela being a single mother of two young children. Usually a working mother is not found highly flexible with working hours and schedule.This can provoke the employer to become bias and hire the other candidate.
Other options are not as appropriate as option(B) because even if other candidate speaks french fluently, it can make the employer bias but Angela still persist more experience in French and other restaurants so it cannot be a major reason for not hiring her. Hospitality management is not a major need because Angela has good experience in restaurant field.
Angela learning about the job from friend and lounge caters to pick business clientele is not relevant with the mentioned situation in the question. Thus, the appropriate option is option(B).