there are several factors that can lead to conflict and those are...
Misunderstanding, Poor communication, Lack of planning, Poor staff selection, Frustration, stress, and burnout.
Communication relies on clear and complete messages being sent as well as being received.
Lack of planning often means an organisation moves from one crisis to the next.
Inappropriate selection of staff can result in ill-feeling and conflict.
When people become frustrated or stressed they are more irritable and more likely to create conflicts than at other times.
hope this helps!