Hello. You have not shown the answer options, which makes it impossible for this question to be answered accurately. However, I will try to help you in the best possible way.
In direct characterization the author can make physical descriptions of the character, show personality traits, passions and the activities that this character does. This is because in direct characterization, the narrator mentions the characteristics of a character in a completely direct way.
Because of how money was tight employees were being layed off and fired which lead people to start spending less and because of that businesses had to close so everyone would feel the affect of the grate depression.
I think your answer is correct. I believe the answer is c.
Yo could use Freytag's Pyramid.