Answer look correct but you don't have what the other choices we're. Let me know what you scored?
The first answer is the right answer
Answer: Fear.
Explanation:
Deming believed that if fear is removed from the workplace productivity would increase also, this is true because fear reduces the self-confidence of the employees, leading to mistakes from them. If fear is absent in a workplace, workers would become more confident in their job duties, and less mistakes are made, hence more productivity.
Answer:
A secondary Source.
Explanation:
The history book is written by a person who heard of the history events. He/She was not Physically there.