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BaLLatris [955]
4 years ago
11

Imagine that you are helping a customer needing technical assistance for a printer they recently purchased. They bought the prin

ter last week, but now it does not seem to be operating properly. When you ask what the problem is, the customer tells you that the printer does not have any power. What is the MOST appropriate series of steps to take in troubleshooting this issue?
Computers and Technology
2 answers:
yawa3891 [41]4 years ago
4 0

When you notice your printer does not turn on or respond when you press the power button, then, this is most likely that the printer has power issues. It is recommended that you find out whether all the lights are off and whether or not, there is noise from the printer.

Depending on the printer model, the first thing I’d check is the power supply. Assuming that this printer is one that uses an internal power supply, I’d make sure that the power module, cord, and wall outlet are working correctly. For better results, connect the printer directly into a working wall outlet and test the printer button by pressing and releasing the power button to start a power on/off cycle. Avoid holding down the power button. They should also consider testing the power with another compatible cable.

If after doing the above mentioned steps and the printer does not still have power, I’d suggest contacting the manufacturer for replacement or repair.

Lisa [10]4 years ago
3 0
If you happen to meet that kind of problem, the most appropriate series of steps to take in troubleshooting the issue is that first, are there steps that i haven't done? If there's no power even if it is plugged in, try to check the wire. Look for a different wire cable and connect it to your printer. If it still does not work, then check it over to the service center.
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If a user's input string matches a known text message abbreviation, output the unabbreviated form, else output: Unknown. Support
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Here is the JAVA program. I  have added a few more abbreviations apart from LOL and IDK.

import java.util.Scanner; // to take input from user

public class MessageAbbreviation {

public static void main(String[] args) { //start of main() function body

   Scanner input = new Scanner(System.in); // create object of Scanner

       String abbreviation= ""; //stores the text message abbreviation

/* In the following lines the abbreviation string type variables contain the un-abbreviated forms */

           String LOL = "laughing out loud";

           String IDK = "i don't know";

           String BFF = "best friends forever";

           String IMHO = "in my humble opinion";

           String TMI = "too much information";

           String TYT = "take your time";

           String IDC = "I don't care";

           String FYI = "for your information";

           String BTW = "by the way";

           String OMG = "oh my God";

//prompts the user to enter an abbreviation for example LOL

           System.out.println("Input an abbreviation:" + " ");

           if(input.hasNext()) { // reads the abbreviation form the user

           abbreviation= input.next(); }

// scans and reads the abbreviation from user in the abbreviation variable

/*switch statement checks the input abbreviation with the cases and prints the un abbreviated form in output accordingly. */

    switch(abbreviation) {

       case "LOL" : System.out.println(LOL);

                    break;

       case "IDK" : System.out.println(IDK);

                    break;

       case "BFF" : System.out.println(BFF);

                    break;

       case "IMHO": System.out.println(IMHO);

                     break;

       case "TMI": System.out.println(TMI);

                     break;

       case "TYT": System.out.println(TYT);

                     break;

       case "IDC": System.out.println(IDC);

                     break;

       case "FYI": System.out.println(FYI);

                     break;

       case "BTW": System.out.println(BTW);

                     break;

       case "OMG": System.out.println(OMG);

                     break;

                     

       default    : System.out.println("Unknown"); } } }

Explanation:

The program first prompts the user to enter an abbreviation. Lets say the user enters LOL. Now the switch statement has some cases which are the conditions that are checked against the input abbreviation. For example if the user enters LOL then the following statement is executed:

case "LOL" : System.out.println(LOL);

This means if the case is LOL then the message ( un abbreviated form) stored in the LOL variable is displayed on output screen So the output is laughing out loud.

Anything else entered other than the given abbreviations will display the message: Unknown

The output is attached as screen shot.

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