Jake has changed the SOCIAL PSYCHOLOGICAL CONTEXT.
Context refers to the environment in which communication take place. There are four types of context, which are: cultural, temporal, physical and social psychological context.
Social psychological context refers to the formality or informality of the situation depending on the relationship between the two people that are communicating.<span />
Answer:
Examples of bad faith include undue delay in handling claims, inadequate investigation, refusal to defend a lawsuit, threats against an insured, refusing to make a reasonable settlement offer, or making unreasonable interpretations of an insurance policy.
Explanation: