As a technical support rep, Michael's first task will be option b: Determine the purpose of the message he will send as a response.
<h3>Who is a technical support rep?</h3>
The role or duty of a Technical Support is known to be any person that tends to troubleshoot customer tech issues.
Note that they are said to be people who often resolve issues that are linked to computers, phones, tablets, and others.
Therefore, As a technical support rep, Michael's first task will be option b: Determine the purpose of the message he will send as a response.
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See option
a. conduct any necessary research
b. determine the purpose of the message he will send as a response
c. Hit the "reply" button
d. start composing his reply
This sounds like a multiple choice answer can I have 4 choices to pick?
Answer: Different types of client are 1. Thick 2. Thin 3.Hybrid
Explanation:
A Thick client, also known as a rich client or fat client, is a client that performs the bulk of any data processing operations itself, and does not necessarily rely on the server.
A thin client is a minimal sort of client. Thin clients use the resources of the host computer.
A hybrid client is a mixture of the above two client models. Similar to a fat client, it processes locally, but relies on the server for storing persistent data.
Answer:
The answer is...
Explanation:
It is A or D I would go with D tho
Hope this helped
:)
Hey!
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<h3>Answers:</h3>
Operating System
Web Browser
Word Processor
Device Driver
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<h3>Explanation:</h3>
Software is a set of data that tells the computer what to do. Each of the answer above tell the computer something specific to do.
The operating system are basic functions that make the computer run smoothly.
The web browser is telling the computer you want to look something up like in internet explorer, firefox, and chrome.
The word processor is a piece of software that tells the computer that you want to format a piece of text like in Microsoft word.
The device driver is a piece of software that controls a connected device like a phone or another computer.
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Hope This Helped! Good Luck!