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mart [117]
3 years ago
6

"The management team at Mercury, a department store, has received feedback from the customer service department that the store's

exchange policy creates a lot of stress for customers. The customers need to visit several counters before their product is finally exchanged with another. All attempts to interact with customers to study the problem have failed because consumers chose to become hostile, rather than giving any constructive feedback. The team is now planning to conduct market research by monitoring people s behavior as they wait in line for products to be exchanged. What type of research is the store conducting?
Business
1 answer:
monitta3 years ago
4 0

Answer:

The correct answer is letter "C": Observational research.

Explanation:

Observational research is carried out when there is a need to analyze the behavior of the target population inf the same field where events take place. The target audience is recorded so they can be studied deeply. This type of research is less hypothetical since it captures what the target population really does under regular conditions.

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John invests a total of 10,000. He purchases an annuity with payments of 1,000 at the beginning of each year for 10 years at an
Dmitriy789 [7]

Answer:

7.95%

Explanation:

the first step is to determine the present value of the 10 year annuity

1000\frac{(1 + 0.08)(1 - (1 - 0.08)^{-10} }{0.08} = 7246.89

remaining balance of the 10,000 is invested in a 10-year certificates of deposit = 10,000 - 7246.89 =  $2753.11

We would calculate the future value of this amount

The formula for calculating future value:

FV = P (1 + r/m)^mn

FV = Future value  

P = Present value  

R = interest rate  

N = number of years  

m = number of compounding

$2753.11 x ( 1 + 0.09/4)^(4 x 10) = 6704.34

calculate the value of reinvestments

1000\frac{(1 + 0.07) ( 1 + 0.07)^{10} - 1 }{0.07} = 14783.60

14783.60 + 6704.34 = 10,000 ( 1 + er)^10

er = 0.0795 = 7.95%

3 0
3 years ago
Manufacturing builds playground equipment that it sells to elementary schools and municipalities. Schengen's management has cont
Julli [10]

Answer:

Volume variance    $1,320  Favorable

Explanation:

The fixed overhead volume variance is the difference between the actual and budgeted production unit multiplied by the standard fixed production overhead cost per unit.

Standard fixed overhead cost per unit = $11×6 =  116

                                                                                             Units

Budgeted     units                                                               375

Actual            units                                                              <u>395</u>

Volume variance                                                                  20

Standard fixed overhead cost                                        <u>× $66 </u>

Volume variance                                                              <u>  $1,320   Favorable</u>

                       

3 0
4 years ago
Janet says, "i didn't get a job offer because the interviewer was biased and it was a nasty day; it had nothing to do with my qu
Leto [7]
I think this is an example of self-serving bias. This is the tendency of people to attribute positive outcomes to personal factors, but attribute negative outcomes to external factors such as other people. The reason people have this tendency because personalizing success or positive outcomes helps their self-esteem.
8 0
3 years ago
Discuss briefly how each of the following changes would affect the natural rate of unemployment.
Mariana [72]

Answer:

a. Schools operate for the full year, so no students are looking for summer work.

This will cause that the total labor force decreases, so the natural rate of unemployment will decrease. The natural rate of unemployment includes only structural and frictional unemployment. Since no students will look for summer jobs, then frictional unemployment will decrease, therefore, total natural unemployment will decrease also.

b. The Internet lists all the jobs available in the whole country, so it is easier for job seekers to locate potential jobs.

This will help to decrease structural unemployment which will in turn decrease the natural rate of unemployment. Structural unemployment happens when an unemployed individual cannot find a job that fits his/her skills. Internet job postings will make it easier for unemployed people to find jobs that match their skills.

c. People who quit their jobs are drafted into low-wage community-service jobs.

This should reduce frictional unemployment (which reduces the natural rate of unemployment), since frictional unemployment is made up of people that quit their jobs in order to search a better job or are looking for their first job ever. If people realize that quitting their current jobs will result in them being drafted into low wage jobs, less people will quit their jobs. This doesn't mean that they will stop searching for a better, it means that they will continue searching for a better while still employed.

d. In addition to unemployment insurance, the unemployed receive a bonus for finding new jobs; the bonus is greater if the job is found in the first few weeks of search and declines with the duration of search.

This should motivate people to get any available job as quick as possible. Sometimes a person that is fired will not accept possible jobs because they consider that they can get a better job, so they decide to wait until they get the job that they want. If a bonus is given, a lot of people will be motivated to accept any new job that they can find as long as it allows them to collect the bonus. This doesn't mean that they will quit looking for their dram job or the job that they deserve, it means that they will be working while doing so. This should decrease the natural rate of unemployment.

4 0
3 years ago
In path-goal theory, the main components are ______, ______, and ________.
andre [41]
<span>Leader style, follower characteristics, work setting </span>Leader style, follower characteristics, and work setting.
In path goal theory, an organization will set its leadership style according to what best fit the employees and the work environment  where they operate in order to increase employees' motivation
8 0
3 years ago
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