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mart [117]
3 years ago
6

"The management team at Mercury, a department store, has received feedback from the customer service department that the store's

exchange policy creates a lot of stress for customers. The customers need to visit several counters before their product is finally exchanged with another. All attempts to interact with customers to study the problem have failed because consumers chose to become hostile, rather than giving any constructive feedback. The team is now planning to conduct market research by monitoring people s behavior as they wait in line for products to be exchanged. What type of research is the store conducting?
Business
1 answer:
monitta3 years ago
4 0

Answer:

The correct answer is letter "C": Observational research.

Explanation:

Observational research is carried out when there is a need to analyze the behavior of the target population inf the same field where events take place. The target audience is recorded so they can be studied deeply. This type of research is less hypothetical since it captures what the target population really does under regular conditions.

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Sunset Foods relies on a highly centralized functional structure to ensure consistency in the quality and taste of its products
Rzqust [24]

Answer:

a. By establishing cross-functional teams.

Explanation:

Cross functional teams are the ones in which there are people from different departments. In this people from different departments works on the same common goal as set by the management to be achieved by the organization.

As the company has been working in the centralized functional structure, that means all the major decisions were taken by the executive management personnel, and accordingly the company can even in the establishment of cross functional team, can make this possible.

As all together each department will be working on this, and at the same time the management can keep access to the controls.

3 0
3 years ago
What types of government policies might help to improve the unemployment situation for these would be job seekers?
nikklg [1K]

Answer:

Following are the suggestions to solve unemployment problem:

(i) Change in industrial technique:

(ii) Policy regarding seasonal unemployment:

(iii) Change in education system:

(iv) Expansion of Employment exchanges:

(v) More assistance to self employed people:

(vi) Full and more productive employment

Explanation:

3 0
3 years ago
Read 2 more answers
What method is used to implement controls in the rm process?
Mariana [72]
<span>Convey a message by communication , organize, actualize, and coordinate the control's who, what, when, where, and how into Standard operating procedures, composed and verbal requests, mission briefings, and staff gauges with clear and straightforward execution requests.</span>
5 0
3 years ago
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In the treatment of U.S. exports and imports, national income accountants _____. rev: 04_09_2018 Multiple Choice subtract export
pogonyaev

Answer:

The correct answer is: add exports but subtract imports in calculating GDP.

Explanation:

National income refers to the production of goods and services by the residents of a nation within the geographical boundaries of a nation in a given period.

In the calculation of national income, net exports are included. This net export is the difference between exports and imports. In other words, we can say that exports are added and imports are included.

6 0
3 years ago
Competitors who sell similar products using similar marketing plans are known as
spin [16.1K]

Answer:

Strategic Groups of Competitors

Explanation:

These are business competitors, maybe firms or companies that have a similar business model.In this view, such competitors apply same strategies and plans when running their operations.These competitors might have similar business objectives and goals.A good examples is when two companies focus on activities to sustain competitive advantages thus they can apply a similar model when breaking down the market.

3 0
4 years ago
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