The capture of fort of Ticonderoga had a major and positive impact on the American soldiers. It was the first victory of rebels in American Revolution which served as a moral booster for them. It provided them the control of cannons which were used in the subsequent rebel attacks and sieges
He applied his skill in engineering to toughen up the defence
Answer: Building relationships with customers.
Explanation:
Building relationship with customers is defined as the method through which business organization get engaged in knowing about customer requirement,expectation from product, improvement required in product or service, review and feedback about goods.This information is gained through interviewing, survey, discussion etc. for success.
According to the question, Pokrah university is following building relationship with the customer by discussing education requirement and wishes of student and alumni so that they can improvise their service