Lacking a response to my question, I'll assume there's no "correct' answer here.
Joaquin could contact the university's graphic arts department, or if he's interested in the programming side of it, the computer science department, and ask if they have any information on the topic. If he's already majoring to become an animator, then he should talk to one of his professors to see if they know someone in the business that would speak with Joaquin.
The faster and better way would be to go to reddit, or some site at which animators congregate (most probably found through Google), read the forums, and create if he's not finding a suitable answer.
The answer is Web and Digital communications
Sophia es un robot humanoide (ginoide) desarrollado por la compañía, con sede en Hong Kong, Hanson Robotics. Ha sido diseñada para aprender, adaptarse al comportamiento humano y trabajar con estos satisfactoriamente.
Answer: delete the application and install it again thats what worked for me.
Explanation:
