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djverab [1.8K]
3 years ago
11

Kay and Jenny's, a restaurant, implements a new system that identifies and gathers information about its regular customers. It r

ewards these customers by giving them gift coupons and cash prizes. This is most likely an example of _____.
Business
1 answer:
Elena L [17]3 years ago
5 0

Answer:

Customer relationship management (CRM)

Explanation:

Customer relationship management can be defined as a set of technologies, strategies and practices related to a business, whose main objective is to focus on the relationship with the customer.

The information age has revolutionized the way companies relate to their customers, nowadays digital media and new technologies have enabled greater interactions between company and customer, which created a need for companies to also seek corporate strategies and technologies that would bring relevant benefits for business success. Some of the CRM platforms enable companies to gather information from customers in order to manage sales opportunities and leads, in addition to organizing accounts and contacts in an accessible way and optimizing and accelerating the sales process.

You might be interested in
If a client has critical complaints such as discrimination, unfair practices or false advertising, what should i do?
Mrrafil [7]

Answer:

Depends if the accusations are true or not.

Explanation:

If the client has hard solid proof of these claims then you should try apologizing and stop false advertising, unfair practices, and discrimination. If the client doesn't have proof of these claims and is lying, you should try banning them from your buisness. Keep doing your job but be more aware of these things.

hope this helps :)

4 0
2 years ago
In evaluating different market segments, the firm must look at two factors: the segment's overall attractiveness and the _______
Lesechka [4]

Answer: Company objective and the resources

Explanation:

For evaluating the different types of marketing segment of an organization it basically involve the two main factors such as the overall segments's attractiveness and also the main objective of the company and its resources.

 By evaluating the marketing segment we can easily evaluating each segment of the company so that the company producing the desirable result according to the consumer requirements.

The company objective is one of the type of goals of the company that helps in achieving the desirable result and the opportunities. Therefore, Company objective and the resources is the correct answer.  

8 0
3 years ago
Bruce was driving to work yesterday when he was nearly run off the road by a speeding furniture delivery truck. On the back of t
BabaBlast [244]

Answer: Encourage and track complaints

Explanation:

Encourage and track complaints is a method of customer service some organization implemented to curb some customer service issue or likely monitor how well their product and services are or how well their workers treat their customers. This method of customer service operation helps the firm not to loose potential clients and customers already with them but still likes in the hands the clients or customer's feedback.

4 0
3 years ago
Karen and Anika, the owners of a new personal assistant firm called Assist You 2, are interested in offering their services in a
maks197457 [2]

The first thing Karen and Anika should do is to understand the position of competitors by using the positioning process.

<h3>What is positioning?</h3>

The process of positioning refers to the establishment of a business and its products in the market by creating awareness about it. This product positioning helps to create an image of the products among customers.

This product positioning helps the consumers to compare the product with competitors and identify the product with brand value. It also helps to recognize our products with similar products available in the market.

Therefore, Karen and Anika need to understand the position of their competitors if they wanted to provide their services in a market that has already startups and firms.

This helps them to settle the unique value of their products among customers after recognizing the value of competitors' products.

Learn more about positioning, here:

brainly.com/question/14774463

#SPJ1

4 0
2 years ago
Amy has a card shop. She receives a shipment of Valentine's Day cards in December 2011 made by a card manufacture in that month.
Firdavs [7]

Answer:

The contributions of these transactions is a reduction to GDP by $500 in 2011 and an increase in GDP by $800 in 2012.

Explanation:

GDP is the abbreviation for gross domestic product which is the monetary value of all finished products (goods and services) made within a country during a specific period (usually a year). In the determination of a country's GDP, imports are subtracted while exports or sales are added.

Therefore considering that Amy received a shipment of Valentine's Day cards in December 2011 paying a total of $500 and sold all the cards for a total of $800 in February 2012, the contributions of these transactions is a reduction to GDP by $500 in 2011 and an increase in GDP by $800 in 2012.

6 0
3 years ago
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