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Jlenok [28]
3 years ago
14

Many businesses today offer loyalty programs to customers, because gaining customers for life is a goal that enables firms to be

more profitable. The Marriott hotel chain loyalty programs are popular since customers can accumulate points that can be redeemed for upgrades or free room stays. Marriott also encourages members to complete their profiles by indicating the size of bed they prefer (double or king), type of pillow (foam or feather), handicap accessible needs, or other preferences. The profile information enables each hotel to utilize this information and provide the right type of room amenities for each guest. The loyalty program is an example of _______.
Business
1 answer:
sdas [7]3 years ago
8 0

Answer: c. customer relationship management

Explanation:

Customer relationship management refers to efforts taken by the firm to improve the way the company treats or relates with its customers.

As the goal of all businesses should be to retain customers for life, managing Customer relationships in such a way that they feel well taken care of enough to be loyal is a key way of doing this.

This is what Marriott is doing. By taking care to understand and to appreciate their customers, they are taking care of them such that they will want to keep coming back for life.

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Fact pattern 33-1a berry indicates that she is acting as an agent on behalf of an unidentified client—cuisine catering, llc—when
posledela
Liability to Desean for non performance of the contract may be imposed on BERRY AND CUISINE CATERING.
Berry is required by the law to perform the duties in the contract agreement, failure to do this will creates liability for Berry and in that case, both Berry and Cuisine catering will be liable, because Berry had said that she is working on behalf of Cusine catering, thus, Cusine catering is already a part of the contract.
8 0
3 years ago
What type of PMO do you think would be the best type to start with if your organization does not have a PMO
klemol [59]

Answer: Controlling PMO

Explanation:

Controlling PMO works as an auditor for the company, tis check the organization tools, processes and ensures if standard are applied in projects. They are known by their level at which they control projects, they manage the project activities and budget. Actions are taken into place when measures are not met in the processes, tools and standard.

6 0
3 years ago
Agency conflicts between managers and shareholders Consider the following scenario and determine whether an agency conflict exis
Ivenika [448]

Answer:

Agency conflicts between managers and shareholders

1. A New Beginning (ANB)

A. Yes; Alexander is misappropriating some of Akiko's wealth by unilaterally purchasing a nonbusiness asset using ANB's funds.

2. The Green Zone Inc. (TGZ):

B. No; although an agency relationship exists between TGZ's management-including Tae as TGZ's chairman and CEO and the firm's shareholders-there is no agency conflict, because no expropriation or wasting of the shareholders' wealth has occurred.

3. In the best interest of shareholders, compensation packages should be structured in a way such that managers have an incentive to maximize the__LONG-TERM____value of the company's common stock price.

4. In addition to well-designed executive compensation packages, two other motivational forces can align the interests of managers with those of their shareholders.

a. Reward the manager with a combination of salary and stock options

b. Let the manager to understand that a takeover can happen if she does not perform well.

5. In the late 1980s and early 1990s, Congress passed legislation making it more difficult for outside investors to stage hostile takeovers. This legislation likely__increases____conflicts between managers and stockholders.

Explanation:

Agency conflicts of interest exist in any relationship where one party is expected to act in another's best interests.  Agency problems or conflicts of interest usually exist between a company's management and the company's stockholders.  But, it can equally exist in a relationship where one party acts against the interest of the other.

5 0
3 years ago
a company had net revenues of $1,800,000 and total expenses of $800,000, not including income taxes. it paid $300,000 in dividen
Gnesinka [82]

The company's total expenses, excluding income taxes, were $800,000, with net revenues of $1,800,000. It distributed dividends of $300,000. and it has a net income of $1,000,000 before taxes.

Net revenues = $1,800,000

Less: Total expense = $800,000

Net income before tax = $1,000,000

A dividend is a payment made by a company to its shareholders out of its profits. When a business generates a profit or surplus, it can distribute a portion of that profit to shareholders in the form of a dividend. Any unused funds are retained and reinvested back into the company. Both the profit from the current year and the retained earnings from prior years are available for distribution; a corporation is typically not allowed to pay a dividend out of its capital.

The amount that is distributed to shareholders may be paid in cash (typically a deposit into a bank account) or, if the company has a dividend reinvestment plan, it may be paid by the issuance of additional shares or the repurchase of shares.

To learn more about Dividends visit here:

brainly.com/question/28044310

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8 0
1 year ago
Whereas marketing and financial careers have been transformed by the growth in information systems, thus far managerial position
AlladinOne [14]

Answer and Explanation:

B. False

6 0
3 years ago
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