I believe the answer is: seeking more info, considering alt perceptions, revising their perceptions accordingly
The act of seeking more info is done to ensure the validity of the information, so the communicators do not make the same mistake and humiliate the people they represent. After considering all perceptions, the communicators should be ashamed apoligize openly for their mistake and create a public correction about it.
The contract is likely to be voidable because it was formed
as a result of undue influence. Undue influence is being defined as an
individual’s way of influencing others by means of having them to induced them
rather than using their own free will or they are influenced without their full
attention that can lead to certain consequences.