Answer:
Contact management
Explanation:
Customer Relationship Management:
This is simply regarded as some known practices, strategies, and technologies used by companies so as to manage, record, and evaluate customer interactions. It is a tool used to increase sales growth by blessings or taking care of relationships within a company's customer base.
Customer life cycle
This simply shows the increasing steps a customer must pass through when considering, purchasing, using, and maintaining loyalty to a product
CRM captures, stores and analyzes customer data in real-time so the organization can improve processes that is of importance to customer satisfaction and thereafter support them. It helps in carrying out business strategy effectively.
By implementing a CRM system in a company successfully, a company can reduce costs and improve customer satisfaction. Focusing on customer's needs can helps with building of brand loyalty and market growth of the business.
Answer:
Product X Product Y
Contribution Margin per $10 $12
Production Hour
Explanation:
The hours used in the product X and product Y is computed as:
Product X Product Y
Units produce in per hour 2 3
Hours used per units 1/2 = 0.5 1/3 = 0.333
The contribution margin per production hours is calculated as, divide the contribution margin by hours as shown below:
Product X Product Y
Contribution margin $5 $4
Hours used 0.5 0.333
Contribution margin per 5/0.5 = 10 4/0.333 = 12
Production Hour
Answer:
an under applied of $10,300
Explanation:
The computation of the over applied or under applied is shown below;
Difference in overhead = Actual overhead - applied overhead
= $418,900 - ($227,000 × ($401,400 ÷ $223,000))
= $418,900 - $408,600
= $10,300
Since actual overhead is more than the applied overhead so it is an under applied of $10,300
Answer:
b. Scope
Explanation:
The scope of a project studies the features of a project. It looks at the opportunities of the project