Answer: answering the phone in a timely and polite manner.
Explanation: Make the customer feel that they are extra special, which they are, and this will contribute to higher sales, a positive attitude about the company, and increase in returning customers
Answer: Helping civilizations grow lots of food
Explanation: APEX
Schachter and singer are considered influential in the study of emotion because their theory introduced the influence of <u>cognitions on our aro usal levels</u>
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The research of Schachter and Singer supports their Two-Factor Theory of Emotion, which contends that physiological aro usal in all emotions is entirely the same and that we name our aro usal in accordance with the accessible cognitions. They came to the conclusion that if a person experiences an aro usal state for which they do not immediately have an explanation, they would label this state and describe how they are feeling in terms of the cognitions that are currently available to them.
This study sheds light on how people evaluate their physiological state using various contextual signals. - This study may be helpful in the treatment of persons who have anxiety and panic attacks since it will enable them to recognize environmental triggers that could make them feel frightened and physiologically aro used.
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