Question

In the most recent visit to a store or location where customer service is provided, what kind of nonverbal behavior did you noticed? Explain your thoughts and perceptions on the behavior.

Answer 1

Answer:I noticed a smile by the lady at the counter as soon as I stepped into the door

Explanation:

This non verbal behaviour makes one feels welcomed and it gives a sense of hope that the service one will receive is going to be friendly.

My thoughts is if everyone provided their service with smile on their face more customers will feel comfortable coming back to that shop or place again.

Life can be too stressful sometimes but a smile in someone's face can lighten up your world for just that second or moment and it's a great feeling one will desire to have.