Question

Which of the following conflict management methods is expressed as "We should express our concerns about the conflict and suggest a solution"?
a. arbitrationb. mediationc. negotiationd. the 4Rs Methode. the A-E-I-O-U Model

Answer 1

Option E, the A-E-I-O-U Model  is expressed as "We should express our concerns about the conflict and suggest a solution"

Explanation:

The Design of Conflict Management A-E-I-O-U, The "A-E-I-O-U" approach is used to address a range of standoffs: worker-to-boss, peer-to-peer, co-founder to co-founder, and stood for recognition, expression, identification, results, and understanding. It helps customers to be conscious of confrontations.

• A - Acknowledge: Assume that the other person is right and will resolve the dispute.

• E - Express: Acknowledge your beneficial intention and convey your own particular concern.
• I - Identify: Recognize what you want to do.
• O - Outcome: People react much more favourably because they can purchase into why their acts or behaviours change.
• U - Understanding: Mutual understanding is attained