You could say to the customer “sorry there is none available at the moment” and for them to come back and not be disappointed you can give them a discount voucher , therefore minimising the chance of that customer not returning.
Answer: E- understanding your customer
Explanation: Marketing Research is the ability of an organisation to dig deep into its process of marketing and identifying problems that might affect the future of the organisation.
Most organisation do not take marketing research serious thereby cutting any budget set aside for this purpose. For a marketing research to be effective, there are processes to be followed and they are:
1. Identifying the problem
2. develop a marketing research plan
3. collect all relevant data
4. Analyse all data and report the findings
5.put your findings into action
Answer:
The correct answer is letter "A": Sender encodes message.
Explanation:
Communication is the process of transmitting information from one party to another. The communication process has five (5) steps: <em>encoding, planning, medium, decoding, </em>and <em>feedback</em>. In the encoding step, the idea to be transmitted is schemed in letters, words or symbols without sending them to the channel.
Thus, <em>by writing a recommendation report, Crystal Jenkins is in the encoding stage of communication.</em>
Answer:
The powers of stockholders are to be given discounts on the company's products.