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olya-2409 [2.1K]
3 years ago
6

Stephanie is working on a report and has reached phase 2 of the 3-x-3 writing process. what should she do first in this second p

hase?
Business
1 answer:
-Dominant- [34]3 years ago
6 0

Research and collect information.

<u>The phases of the 3 x 3 process are:</u>

1. Pre-writing: think about your audience, anticipate the reaction to your message adapt the message to the audience

2. Drafting: <u>research and collect information,</u> organize it and write the first draft

3. Revising: Edit, proofread, and make sure it meets the goals that you developed in the pre-writing process.

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A customer has submitted a claim to have his cell phone replaced at no charge. However, the customer’s warranty expired 11 month
erica [24]

Answer:

(I)

b. Use the reasons-before-refusal plan.

(II)

a. Keep the refusal respectful, sensitive, and upbeat.

b. Disclose all reasons for the refusal.

d. Provide alternatives that encourage the customer to continue business with you.

Explanation:

  • In the first case, the best strategy to adopt is that of presenting the "reasons-before-refusal" plan. This means that before conveying a negative message to the client, you explain the reasons of why this message necessarily has to be like that. By reading the reasons first, the customer will be more likely to agree with your assessment of the situation.
  • In the second example, these are all strategies that you can use to ensure that the letter you are writing is kind and appropriate. In this letter, it is important to be respectful, sensitive and upbeat in order for the customer to know that you are taking his claim seriously. Moreover, you should be able to disclose all the reasons for the refusal so that the person is well-informed of the situation. Finally, you should be able to provide alternatives to the customer, as this might allow him to continue having business with you.
6 0
3 years ago
Cyclical unemployment is closely associated with Select one: a. long-term economic growth. b. short-run ups and downs of the eco
kiruha [24]

Answer:

b. short-run ups and downs of the economy.

Explanation:

Cyclical unemployment is a form of employment that occurs as a result of fluctuations in the economy.

When there's a downturn in the economy, unemployment increases and It falls when there's a boom.

I hope my answer helps you

7 0
3 years ago
Read 2 more answers
In a _________________________ economy, the individuals and the government share in the economic decision-making process. These
Fantom [35]

<u><em>Answer:</em></u>

<u><em>Mixed economy</em></u>

<u><em>Explanation:</em></u>

There are three types of Economies:

<u><em>Command Economy:</em></u>

An economy where price and products are controlled by the government. It is very commonly seen in communist countries, like China or Vietnam.

<u><em>Free market:</em></u>

An economy where the government has little to no control. However, a perfect free economy doesn't exist anywhere, and is just a concept.

<u><em>Mixed Economy:</em></u>

An economy where the market is controlled by both the people/consumers, and the government. America is a mixed economy. Individuals are allowed to own property with little government intervention. However, the government has a lot more control over other sectors of the market.

<u><em>So, to answer the your question, because the Mixed economy is controlled by the government and the poeple, it is the answer.</em></u>

6 0
2 years ago
The forces of adjustment to market equilibrium are the natural forces of suppliers to make profit and consumers to maximize thei
Charra [1.4K]
The word that completes the sentence that relates to the suppliers' profit maximized at equilibrium is demand. Demand is related to the consumer. At equilibrium, the supplier's profit is maximized at the same time the consumer's demands are optimized.
6 0
3 years ago
Suppose the price of Twinkies decreases from $1.45 to $1.25 and, as a result, the quantity of Twinkies demanded increases from 2
valentinak56 [21]
It’s b 1.55
And plus it increases too
5 0
2 years ago
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