When your friend DaJuan turns on his computer, he hears four beeps. The computer won’t fully boot. DaJuan has a Dell computer wi
th a quad core processor and has recently upgraded his RAM. Apply the troubleshooting methodology to help DaJuan understand and resolve his problem. The steps of the methodology are listed for you. You can write directly on the write suggestions for DaJuan at each step. 1. Identify the Problem (beeps are key here) 2. Internet Research. 3. Establish a Theory of Probable Cause 4.Test the Theory 5.Establish a Plan of Action 6.Implement the Solution or Escalate 7. Verify Full System Functionality 8. Document Findings
4 beeps indicate a Memory Read / Write failure. Try re-seating the Memory module by removing and reinserting it in the slot. This could mean it could've just jiggled loose after a while or dust, there could be a hundred other problems but those are the two most common.n:
