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3 years ago

1. Almost all dissatisfied guests complain. Group of answer choices True False

Business

1 answer:

aivan3 [116]3 years ago

7 0

Answer:

1. Almost all dissatisfied guests complain.

FALSE, ONLY ABOUT 5-10% OF DISSATISFIED CUSTOMERS ACTUALLY COMPLAIN. SOMETIMES THAT RATIO IS EVEN LOWER DEPENDING ON THE INDUSTRY.

2. About 13 to 16 guests out of every 100 are purposefully out to scam us and get something for free.

FALSE

3. If you solve a guest problem efficiently, quickly, and delightfully...that guest may be even more likely to use your product or service again than if he or she ever had a problem in the first place.

TRUE, ABOUT 95% OF THE GUESTS WHOSE PROBLEMS WERE SOLVED IMMEDIATELY AND DELIGHTFULLY GENERALLY RETURN OR HAVE A VERY POSITIVE OPINION ABOUT THE HOTEL.

4. Dr. Ricci gave two examples of excellence in guest service from which organizations?

C) Publix, JetBlue

5. It is only likely for a guest to receive outstanding service at luxury brands. That's why Ritz-Carlton, Mandarin Oriental, Four Seasons, and others are the best at what they do.

FALSE

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Hailey purchased furniture for her living room and spent quite a bit of money. After she purchased it, she started regretting th

NISA [10]

She is using decreasing desirability if the rejected alternatives. Notice how she is saying that the couch she DIDNT buy (the alternative) would not have been that great. She is making herself have a worse (decreasing) opinion of the alternative.

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3 years ago

Mayree is the owner of Spines Books, a small eclectic-style bookstore in a bustling college town. Mayree prides herself in selec

baherus [9]

Answer:

Inventory turnover

Explanation:

Inventory turnover is the ratio which states how many times the company has sold as well as replaced the inventory during the stated period. The company could divide the days in the year through the formula of inventory turnover in order to compute the days it need to sell the inventory.

So, in the case, if she compute the inventory turnover ratio for the store and then compare with other stores. And higher inventory turnover ratio states the greater amount of efficiency in the business operations. The objective is to maximize the use of the cash and minimize the inventories.

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3 years ago

In general, consolidated financial statements should be prepared a.when a corporation owns more than 50% of the common stock of

anygoal [31]

Answer:

a.when a corporation owns more than 50% of the common stock of another company

Explanation:

Many a times, a parent company holds stock in it's own subsidiary company. Consolidation refers to presentation of combined profitability of a group wherein a Parent Co holds majority of the common stock i.e more than 50% of the common stock in it's subsidiary.

Such a presentation presents the combined picture of a group and helps in better comprehension and understanding by the users of the financial statements.

If a parent owns 100% stock in it's subsidiary, such subsidiary is referred to as a wholly owned subsidiary.

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4 years ago

What type of economy is an economic system in which private businesses can operate freely with minimal state control?Henry lives

Sonja [21]

Answer:

Private business freedom : Capitalist or Market Economy. Henry is more likely in Socialist Economy.

Explanation:

Economy type in which private sector has full freedom, un-intervened by government or state control is Capitalist or Market Economy. Profit maximisation motive & high consumer choice, sovereignity such economy's main features.

Henry's country which gives incentives to reallocate production choice 'what to produce' (from consumer goods to military goods). He has more efficient idea for work implementation, but lacks incentive (probably due to lack of creative & innovative ideas reward). These features characterise a Socialist Economy, in which government or state has supreme power over central economic decisions. Social welfare is considered priority, government monopoly curbs innovation & creativity, there is less consumer choice, sovereignity.

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3 years ago

Applewood, Inc. has a contract with Marco's Electronics to sell Marco's 500 car audio systems at a price of $100 each. Applewood

Gekata [30.6K]

Answer:

Applewood can stop the shipment and have the goods returned (the right of stoppage of goods).

Explanation:

When the buyer becomes insolvent while the goods are in transit, and the goods have not been paid yet, then the seller has the right to stop the delivery and resume possession of the goods.

Applewood could also try to sue Marco for specific performance but considering their current position it might be useless and actually result in more money invested and larger losses.

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3 years ago