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8090 [49]
3 years ago
8

1. Almost all dissatisfied guests complain. Group of answer choices True False

Business
1 answer:
aivan3 [116]3 years ago
7 0

Answer:

1. Almost all dissatisfied guests complain.

FALSE, ONLY ABOUT 5-10% OF DISSATISFIED CUSTOMERS ACTUALLY COMPLAIN. SOMETIMES THAT RATIO IS EVEN LOWER DEPENDING ON THE INDUSTRY.

2. About 13 to 16 guests out of every 100 are purposefully out to scam us and get something for free.

FALSE

3. If you solve a guest problem efficiently, quickly, and delightfully...that guest may be even more likely to use your product or service again than if he or she ever had a problem in the first place.

TRUE, ABOUT 95% OF THE GUESTS WHOSE PROBLEMS WERE SOLVED IMMEDIATELY AND DELIGHTFULLY GENERALLY RETURN OR HAVE A VERY POSITIVE OPINION ABOUT THE HOTEL.

4. Dr. Ricci gave two examples of excellence in guest service from which organizations?

C) Publix, JetBlue

5. It is only likely for a guest to receive outstanding service at luxury brands. That's why Ritz-Carlton, Mandarin Oriental, Four Seasons, and others are the best at what they do.

FALSE

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A hamburger factory produces 40,000 hamburgers each week. The equipment used costs $5,000 andwill remain productive for 4 years.
bezimeni [28]

Answer:

This question is incomplete. However, I found the prompt to be as follows;

"What is the productivity measure of “units of output per dollar of input” averaged over the four-year period? "

Explanation:

To solve this question, find productivity;

Productivity in this case is total hamburgers produced divided by the total labor cost plus total equipment cost.

Productivity = # of hamburgers *52 weeks * 4 years / (total labor cost + equipment cost)

Productivity= 40,000(52)(4)/ {9,500(4) + 5000}

= 193.5 hamburgers/dollar of input

Therefore, the factory would produce about 194 burgers per dollar of input.

5 0
3 years ago
The following transactions relate to the General Fund of the City of Buffalo Falls for the year ended December 31, 2020:
qaws [65]

a) The journal entries for the transactions relating to the General Fund of the City of Buffalo Falls for the year ended December 31, 2020, are as follows:

<h3>Journal Entries:</h3>

Debit Taxes Receivable $1,000,000

Credit Property Tax Revenue $1,000,000

Debit Other Revenues Receivable $400,000

Credit Other Revenue $400,000

Debit Cash $970,000

Credit Taxes Receivable $970,000

Debit Cash $340,000

Credit Other Revenues Receivable $340,000

Debit Contract Services $106,000

Credit Accounts Payable $106,000

Debit Other Expenditures $1,040,000

Credit Accounts Payable $1,040,000

Debit Accounts Payable $1,204,000

Credit Cash $1,204,000

b) The preparation of the Statement of Revenues, Expenditures, and Changes in Fund Balance for the General Fund is as follows:

City of Buffalo Falls

<h3>Statement of Revenues, Expenditures, and Changes in Fund Balance for the General Fund</h3>

For the year ended December 31, 2020

Property Tax Revenue              $1,000,000

Other Revenue                              400,000

Total Revenues                         $1,400,000

Expenditures:

Contract Services     $106,000

Other Expenditures 1,040,000

Total expenditures                   $1,146,000

Changes in Fund Balance        $254,000

c) The preparation of the Balance Sheet for the General Fund is as follows:

City of Buffalo Falls

<h3>Balance Sheet</h3>

As of December 31, 2020

Cash                                              $216,000

Taxes Receivable                          245,000

Other Revenues Receivable          60,000

Total Assets =                              $521,000

Accounts Payable                          $7,000

Fund Balance                               514,000

Total liabilities + Fund balance $521,000

<h3>Data:</h3>

Beginning balances:

Cash, $110,000

Taxes Receivable, $215,000

Accounts Payable, $65,000

Fund Balance, $260,000

<h3>Budget:</h3>

Estimated revenues =        $1,400,000

Estimated expenditures =  $1,294,000

Estimated budget surplus = $106,000

<h3>Transaction Analysis:</h3>

Taxes Receivable $1,000,000 Property Tax Revenue $1,000,000

Other Revenues Receivable $400,000 Other Revenue $400,000

Cash $970,000 Taxes Receivable $970,000

Cash $340,000 Other Revenues Receivable $340,000

Contract Services $106,000 Accounts Payable $106,000

Other Expenditures $1,040,000 Accounts Payable $1,040,000

Accounts Payable $1,204,000 Cash $1,204,000

<h3>Accounts Balances:</h3>

Cash, $216,000 ($110,000 + $970,000 + $340,000 - $1,204,000)

Taxes Receivable, $245,000 ($215,000 + $1,000,000 - $970,000)

Other Revenues Receivable $60,000 ($400,000 - $340,000)

Accounts Payable, $7,000 ($65,000 + $106,000 + $1,040,000 - $1,204,000)

Fund Balance, $514,000 ($260,000 + $254,000)

Learn more about Statement of Revenues, Expenditures, and Changes in Fund Balance at brainly.com/question/13814211

#SPJ1

8 0
2 years ago
You are considering acquiring a common share of Sahali Shopping Center Corporation that you would like to hold for 1 year. You e
Lelechka [254]

Answer:

A. $32.08

Explanation:

Dividend=$1.25

Capital gain after one year=$35

Rate of return=13%

Formula for this will be;

Share price=(dividend+capital gain)/(1+rate of return)

Share price=(1.25+35)/(1+.13)

Share Price=36.25/1.13

Share price=32.08

7 0
3 years ago
Read 2 more answers
When going into a partnership, you should always:_________.
Lena [83]

Answer: A. put all terms of the partnership into writing in a partnership agreement.

Explanation:

The most important terms in a partnership agreement is ensuring that all terms are noted down and binded legally, this is to help partners know when need to do something and don't feel cheated or be cheated by someone or something. Avoidance of reaching out to terms noted down will further make things complex either when the business is growing or when there is need to shutdown or during operations.

8 0
3 years ago
If you work for yourself, you never have to worry about business ethics
ASHA 777 [7]
False. You should worry MORE about business ethics when you work for yourself to ensure for a better business and avoid getting sued
5 0
3 years ago
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