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KengaRu [80]
3 years ago
15

Ravi works in customer service for a company that has a high volume of dissatisfied customers who often express their anger in h

ostile and combative ways. Consequently, Ravi must often engage in ____________.
A. emotional labor
B. empathy
C. disinhibition
D. emotional contagion
Social Studies
1 answer:
kondaur [170]3 years ago
5 0

Answer:

Emotional labor

Explanation:

Emotional labor or emotional work is a term that refers to the process of managing feelings and expressions to fulfill the emotional requirements of a job. In other words, workers are expected to regulate their own emotions while they are interacting with customers, co-workers and superiors while they are in a work environment.

In this example, Ravi works in customer service for a company with a high volume of dissatisfied customers who express their anger in hostile and combative ways. Therefore, Ravi n<u>eeds to manage his feelings and emotions to not be upset about this and react in negative ways when talking to customers.</u> Consecuently, Ravi must engage in emotional labor.

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I believe the correct answer is: independence-ignore script.

 

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Beginning in 1846, thousands of people who faced religious persecution traveled a route that would later be called the ____?____
wlad13 [49]

Answer: The Mormon Trail

Explanation:

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4. The relationships a population has with others in its community are: a. Always harmful b. Always beneficial c. Neither harmfu
almond37 [142]

Answer:

Sometimes harmful and sometimes beneficial

Explanation:

The relationship of people living in a particular society or community can neither be generalized as being beneficial, neither can it be generalized as being harmful.

Activities such as, planting of trees, cleaning sewage and refuse etc are beneficial to the community while activities such as cutting down of trees, burning of wood pose threats to the society.

Going by the above explanation, we cannot specifically say that the relationship is toxic or beneficial but instead, it is safe to say that it is sometimes beneficial and it is sometimes harmful.

4 0
3 years ago
You may pass another vehicle on the right if it is waiting to:
alisha [4.7K]

A driver can pass another vehicle on the right side if it is waiting to turn to left.

<h3>Why are driving rule important?</h3>

Driving rules are basis rules that driver must follow to avoid road mishap and ensure safety of other road users.

Some example of basic driving rule includes:

  • maintaining distance with vehicle in-front
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In conclusion, the driver can pass another vehicle on the right side if it is waiting to turn to left.

Read more about Driving rules

<em>brainly.in/question/96894</em>

8 0
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Alex
A. Informational influence
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