1answer.
Ask question
Login Signup
Ask question
All categories
  • English
  • Mathematics
  • Social Studies
  • Business
  • History
  • Health
  • Geography
  • Biology
  • Physics
  • Chemistry
  • Computers and Technology
  • Arts
  • World Languages
  • Spanish
  • French
  • German
  • Advanced Placement (AP)
  • SAT
  • Medicine
  • Law
  • Engineering
KengaRu [80]
3 years ago
15

Ravi works in customer service for a company that has a high volume of dissatisfied customers who often express their anger in h

ostile and combative ways. Consequently, Ravi must often engage in ____________.
A. emotional labor
B. empathy
C. disinhibition
D. emotional contagion
Social Studies
1 answer:
kondaur [170]3 years ago
5 0

Answer:

Emotional labor

Explanation:

Emotional labor or emotional work is a term that refers to the process of managing feelings and expressions to fulfill the emotional requirements of a job. In other words, workers are expected to regulate their own emotions while they are interacting with customers, co-workers and superiors while they are in a work environment.

In this example, Ravi works in customer service for a company with a high volume of dissatisfied customers who express their anger in hostile and combative ways. Therefore, Ravi n<u>eeds to manage his feelings and emotions to not be upset about this and react in negative ways when talking to customers.</u> Consecuently, Ravi must engage in emotional labor.

You might be interested in
Local language used by people of a region
Ilia_Sergeevich [38]
B. vernacular - the language or dialect spoken by the ordinary people in a particular country or region
4 0
3 years ago
Read 2 more answers
Why do you think the French Revolution ended in a Reign of Terror while the American Revolution did not?
schepotkina [342]

Answer:

The French Revolution was a watershed event in modern European history that began in 1789 and ended in the late 1790s with the ascent of Napoleon Bonaparte. During this period, French citizens razed and redesigned their country’s political landscape, uprooting centuries-old institutions such as absolute monarchy and the feudal system. The upheaval was caused by widespread discontent with the French monarchy and the poor economic policies of King Louis XVI, who met his death by guillotine, as did his wife Marie Antoinette. Although it failed to achieve all of its goals and at times degenerated into a chaotic bloodbath, the French Revolution played a critical role in shaping modern nations by showing the world the power inherent in the will of the people.

7 0
3 years ago
If you use the Internet, you are probably familiar with emoticons: facial expressions displayed using a combination of typograph
d1i1m1o1n [39]

Answer:

Display Rule

Explanation:

According to my research on studies conducted by various sociologists, I can say that based on the information provided within the question this difference is due to a formation of the Display Rule. This term refers to informal cultural norms that individuals learn very early in their lives from different interactions within the society that they are part of. Which is why each culture is different, such as is exhibited by the emoticons used.

I hope this answered your question. If you have any more questions feel free to ask away at Brainly.

5 0
3 years ago
Help :)
Anit [1.1K]
It’s A I,ii I think that’s correct
4 0
3 years ago
I need this ASAP, ill give 40 points<br><br> What are the governmental levels of swaraj?
ohaa [14]
The government level of swaraj is the focus on politics and community building
6 0
2 years ago
Other questions:
  • How do poor earn a living through informal trade?
    15·1 answer
  • Robert sternberg distinguished among analytical, practical, and ________ intelligence. spatial musical creative intrapersonal
    13·2 answers
  • Behavior that interferes with an individual's social or occupational functioning may be considered to be
    5·1 answer
  • Sita is girl who lives in india; suki is a girl who lives in japan. they both have two older brothers. according to research, wh
    14·1 answer
  • These types of resources are found in nature, are used in the production of goods and services, but their supply is limited and
    5·1 answer
  • When selecting an EOC or alternate EOC, designing a floor plan for the EOC, or evaluating EOC operations, what key factors shoul
    10·1 answer
  • How does Grady and Douglas feel about people of the south during reconstruction
    9·1 answer
  • PLZ ANSWER WILL GIVE EXTRA POINTS TO PEOPLE AND BRAINLIST!!! NEEDED FOR TEST AND I NEED TO WRITE A PARAGRAPH ON IT!
    6·1 answer
  • What coefficients would balance the following equation?<br><br> __Al + __O2 → __Al2O3
    11·1 answer
  • PLS Help I have only 2 min left
    14·1 answer
Add answer
Login
Not registered? Fast signup
Signup
Login Signup
Ask question!