Arthur leads a team of fifteen people and makes decisions without consulting the members. Arthur believes that the decisions tha
t he make are the best and his team members are happy with the decisions. However, his team members are not contented with many of Arthur's decisions. Arthur is experiencing a(n) _____. A. cognitive conflict
B. false consensus bias
C. representativeness heuristic
D. availability heuristic
Explanation: False Consensus bias occurs when an individual tends to overestimate the significance of his own personal idea, notion, values, stance believing every other person will concur with his or her decision. It is an attributional type of cognitive bias whereby an individual strongly believes that his idea or opinion is normal and thus other people should also reason, adopt or act with the same idea. When people or group negates their ideas or opinion, they feel such individual or group aren't doing the right thing because they feel their opinion is the 'normal' standard of reasoning.
