Answer:
C, Management Information System
Explanation:
Answer:
C. A proposal of products that will solve the prospect's problems.
Explanation:
With regards to the above scenario, both Joan and Sarah put together a proposal of products that will solve the project's problems by critically analyzing the needs of the huge new prospect and providing various options.
Here, both staff knew the need of the prospect hence are able to come up with necessary questions and various solutions that would address the needs.
In addressing a need, various alternatives to providing solution to that need must be made available which is what was provided to the huge new client.
Answer and Explanation:
The computation is shown below:
a. The new customer retention rate is
(a) the day above 3 days from order to delivery
= 3.5 - 3
= 0.5 days
And,
The reduction in customer retention rate is
= 0.5 × 1%
= 0.5%
errors above three per month is
= 6 - 3
= 3
The reduction in customer retention rate is
= 3 × 1.5%
= 4.5%
So, the new customer retention rate is
= 60% - 0.5% - 4.5%
= 55%
(b) The total reduction in customer retention rate is
= 0.5 + 4.5
= 5.0%
The reduction in market share is
= 5% × 0.5
= 2.5%
Now
New market share is
= 21.4% - 2.5%
= 18.9%
8,400 is your answer all you have to do is add the 4 sales and subtract the discounts and the returns
This "lessens" rivalry, since buyers become "less" price-sensitive.
Price sensitivity is how much the cost of an item influences customers' buying practices. In financial matters, price sensitivity is usually estimated utilizing the price elasticity of demand. For instance, a few buyers are not willing to pay even a couple of additional pennies per gallon for gas, particularly if a lower-valued station is adjacent.