Answer:
The correct answer is: customer relationship management.
Explanation:
Customer Relationship Management (CRM) is a technique by which companies store customers' information in an attempt to identify their buying patterns and to build long-lasting relationships with them. CRM uses Information Technology (IT) software for such studies. Thanks to this system, businesses can provide consumers with products and services that are most likely to satisfy their needs.
The answer is information as the receptionist are the ones responsible for directing people and having to give out informations in regards of what they don't know and what they should do in the hospital. And it represents as a service operation system.
Answer:
Using predetermined totals to control posting routines.
Explanation:
A validation methods to avoid errors is the batch total control, that verificate the transcription errors and transportation errors.
Validations aims to make sure that data is sensible, reasonable, complete and within acceptable boundaries.
The batch total checks that something is not missing by adding together a number field in different records and checking the total. For example, if an invoice has three items costing 1,2 and 3, the control will look for a batch total of 6.
